ClickHelp Technical Writing Blog

Readability is something your readers should not concern themselves about. It is your job, as a technical writer, to make sure that ‘OMG this is so difficult to read’ never crosses their mind. This is not something, however, that can Continue reading »

Agriculture was the key element in the development of our entire civilization. It started thousands of years ago with gathering wild grains and later planting them. A lot of significant inventions were happening around agriculture and that enabled countries to Continue reading »

AI is a technology with crazy potential. And, a lot of weird things are happening around it, too - you might have noticed that recently vendors can call anything ‘AI’ just to get their target audience interested. This is why Continue reading »

The tone of voice is quite a popular idea, especially for big companies. It provides the means to improve communication and connect with clients on a more personal level. Is there a place for the tone of voice in help Continue reading »

Many technical writers love techy things and technology. This has a lot to do with the fact that numerous techcomm specialists either already have technical skills or are going to acquire them in the work process. If you love technology Continue reading »

There are strong reasons for having a documentation plan. The main one being - setting up a clear and open help authoring process. Creating a documentation plan means giving every team member an exhaustive reference point. The whole team will Continue reading »

According to a poll we set up among the techcomm people, successful update of user manuals is among the most troublesome areas of help authoring. What you need to understand is that building reliable and clear processes for documentation maintenance Continue reading »

Technical writing is mostly associated with user manuals, software documentation, and the like. However, technical writing is an essential part of every industry now. That’s why, in this blog post, we want to describe some unexpected documentation examples that will Continue reading »

From time to time, in this blog, we turn to analyzing the job market for tech writers, to provide you, our readers, with fresh and precise info on who's hiring. And, well, the industries at the top of the list Continue reading »

Are you currently writing help topics from home? The chances are high that you are. Fortunately, technical writers seem to be less affected by all the wfh stuff since online help authoring tools allow working on user manuals from any Continue reading »