ClickHelp Technical Writing Blog

Stories for technical writers, web developers and web designers willing to grow

Technical Documentation for Color Blind

Technical Documentation for Color Blind

We strongly believe that technical documentation should be available for everyone regardless of their health condition. That is why we have decided to create a series on technical documentation inclusivity. This article will explain the challenges colorblind people face when Continue reading »

API Documentation Guidelines

API Documentation Guidelines

An API without a good user manual is next to useless. Developers would like a clear view of an API, code examples, detailed explanation of calls and parameters. And, they are not the only people visiting an API documentation portal Continue reading »

Create a Perfect Help Topic

Create a Perfect Help Topic

What is a perfect help topic? It is a topic that delivers a solution to its readers in the most efficient manner. Creating such topics means paying attention to their every element and analyzing them. Further, you will find practical Continue reading »

Metrics in Technical Writing

Metrics in Technical Writing

Metrics are the easiest way for managers to analyze work processes, make conclusions and see whether everything is going according to plan. If it is not, some changes need to take place. Metrics also help controlling employee performance and efficiency Continue reading »

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