ClickHelp Technical Writing Blog

In this post, we are going to talk about visually impaired people and technical documentation. Unfortunately, not many user manuals are adjusted for the visually impaired, so, we hope that our blog post can change the situation for the better Continue reading »

Trying to predict what’s coming is only natural for humans. This can prove useful for planning, especially in business when you always have to be prepared for what the future holds. On the other hand, it is just fun to Continue reading »

We strongly believe that technical documentation should be available for everyone regardless of their health condition. That is why we have decided to create a series on technical documentation inclusivity. This article will explain the challenges colorblind people face when Continue reading »

Halloween is finally here. What do we love about this holiday? The smell of fallen leaves, pumpkin lattes, spooky decorations, and scary stories, of course. For all the years technical writing has been around, it has accumulated a lot of Continue reading »

There are many things that can improve your technical writing experience. One of them is navigation. Especially, when an online documentation portal is quite big, it is important to have a convenient tool to navigate through it. So, every help Continue reading »

Nowadays, technical writing is a marketing tool . Online documentation contains keywords, it can be cross-linked with a corporate website, it gets branded. Your online documentation portal is indexed by all major search engines, and it shows up in search Continue reading »

What industries employ technical writers? It is really hard not to answer ‘all of them’. Yes, this profession is quite popular now, and many spheres require tech writing specialists. When you know where exactly you can find employment, you have Continue reading »

An API without a good user manual is next to useless. Developers would like a clear view of an API, code examples, detailed explanation of calls and parameters. And, they are not the only people visiting an API documentation portal Continue reading »

What is a perfect help topic? It is a topic that delivers a solution to its readers in the most efficient manner. Creating such topics means paying attention to their every element and analyzing them. Further, you will find practical Continue reading »

Metrics are the easiest way for managers to analyze work processes, make conclusions and see whether everything is going according to plan. If it is not, some changes need to take place. Metrics also help controlling employee performance and efficiency Continue reading »