ClickHelp Technical Writing Blog

We have awesome news! A new ClickHelp release is here! This blog post will take you on a journey to get to know ClickHelp Gecko better - I am sure you are going to love it. We know we are Continue reading »

ClickHelp is a tool for technical writers that offers enormous possibilities. We would like for each user to be able to use our software to its full potential. To help with that, I’ve come up with a list of mistakes Continue reading »

Technical documentation is viewed as something handy and nobody would ever doubt that it is necessary to have one. On the other hand, technical writers are faced with the reality of people underestimating what they are doing. We’ve painted a Continue reading »

All technical writers are famous for being meticulous about grammar, style, and punctuation. Reviewers and editors are even more scrupulous. If we count the time wasted on checking grammar in user guides, it will probably drive us to the conclusion Continue reading »

Let’s talk about versioning user manuals today. This concept has far more use cases than one might think. We will name some of the most popular ones and talk about the means ClickHelp, a cloud solution for help writing, offers Continue reading »

The Threat While the entire world is moving in the direction of secure Internet connections and using HTTPS for almost all web sites, people may become less cautious believing that they are secured. This introduces attackers with easier ways to Continue reading »

Do you enjoy reading as much as I do? The best part about books is that you can find one for any cause. Our today’s cause is technical writing. And, there are a lot of great books directly about tech Continue reading »

Sometimes, you need to become a technical writing pioneer. This often happens at startups or, perhaps, your company decided to terminate contracts with outsourcing help authoring companies and wants to start its own thing going. Being the first technical writer Continue reading »

Technical documentation teams can have different approaches to doing many things. A lot of the stuff can be altered in help authoring, leaving that to personal preference, but when it comes to choosing a place to store user manuals, one Continue reading »

The sports industry is rarely named among the top places for tech writers to work. But, actually, there’s a lot of technical communication going on there. Today, let’s take a look at what a technical writer is needed for in Continue reading »