ClickHelp Technical Writing Blog

Our previous post was addressed to problems with technical documentation. So, we set up a poll on our Telegram Channel. According to it, technical writers' biggest concern is that people don't read documentation. Imagine how frustrating this is - all Continue reading »

There are certain issues that are very common for technical documentation teams all over the world. We will not only name them in this blog post but will also provide comprehensive solutions. Let's begin. You Don't Have a User Manual Continue reading »

Technical documentation is very complicated as it is. Don't let your readers get lost in it! Give them a helping hand - navigation. Ideally, readers don't need to be conscious of navigation elements they use. Moving between help topics should Continue reading »

Why do we recommend using visual elements in technical documentation? Well, the answer is simple - the human brain is very good at distinguishing colors and understanding patterns. So, when you add maps, graphs, charts, infographics, dashboards, etc. to text Continue reading »

Sometimes, we get so used to looking at things from a certain perspective that it is getting increasingly harder to see how it may look for others. For instance, no matter how important it is for technical writers to think Continue reading »

SoftwareSuggest is a platform that helps users discover top business software and service partners to improve their business. They list, review, compare and offer free service solutions and consultation of business software so that you’re guaranteed to find the best Continue reading »

Fonts are an important part of any documentation design. That is basically the body of the written text. Choosing a font directly influences text perception by readers: its readability and accessibility. Which, in its term, can change the learning curve Continue reading »

Marketing is viewed as a separate field in business. Marketing teams are responsible for attracting potential clients and taking action to persuade them that the product holds the solution they were looking for. However, a lot of factors influence this Continue reading »

Being replaced by a machine is a common fear several generations share. Technical writers included. And, it feels like now is the perfect time to re-evaluate the chances. Especially, since we seem kind of close to a real breakthrough with Continue reading »

How can you tell a professional tech writer from a newbie? It is always easier to figure out what the pros should do than actually go into what they never do. This article will give you the right idea of a Continue reading »