ClickHelp Technical Writing Blog

UX as a term is used more often when talking about user interfaces, but it can be applied to any object a human can interact with. Being an important part of the user journey, technical documentation deserves a special mention Continue reading »

We are mostly trying to show the bright side of being a technical writer on this blog. And, we honestly believe this is a great role with a nice entry-level salary, good possibilities for personal and professional growth, an occupation Continue reading »

Decades of mindless consumerism are now pushing people towards simpler ways of living. It is quite shocking to see how many useless things we have been buying for years and years. Common sense seems to be slowly taking over this Continue reading »

The Black Friday sale is upon us. And, this is the perfect time to buy New Year presents for your technical writing friends! Or, just any presents really - tech writers have birthdays every year as well :) We gathered Continue reading »

There’s a joke about Google projects that people learn about only when their shutdown is announced. And we wouldn’t be surprised if you didn’t hear about a tool called Google Translator Toolkit. It was never trendy and remained a niche Continue reading »

Usability is a term widely used in web and software development. But it can be applied to nearly anything humans interact with. Or even non-humans. Cats, for example, would tell a lot about usability of automatic feeders, smart litter boxes Continue reading »

The 11 most common technical writing mistakes we hope you don't make, let's go! Poor Design/Layout This is the first thing we are going to discuss and this is not by accident. Actually, the visual side of things is the Continue reading »

Do you have any second thoughts when spelling out things like two million three hundred thousand kilos? Or, on the contrary, when you prefer numerals in sentences like: Creating a new documentation portal will take you no longer than 1 Continue reading »

We recently posted an article on using parallelism in technical writing and this was kind of thought-provoking. Parallel structure is one of the most commonly used literary devices and while its role is a bit different in literature and help Continue reading »

Developing good habits and getting rid of the bad ones is something that applies not only to our personal lives but our careers as well. Today we'd like to talk about good habits that technical writers can work on to Continue reading »