Technical Writing Blog

Effective collaboration is essential for any organization that wants to succeed in today’s fast-paced environment. A well-defined collaboration strategy fosters not only teamwork but also productivity and creativity among employees. In this article, we will take a closer look at what a collaboration strategy is and give an overview of ClickHelp as a tool for…

Speed, clarity, and conciseness are essential for effective communication. Whether presenting data to stakeholders, creating educational materials for students, or promoting a product, a well-structured fact sheet can distill the most important information into a clear and accessible format. This article explains what a fact sheet is, why it matters, and how to create one…

Documentation plan is a planning document used to outline a strategy for generating, managing, and distributing documentation for an organization or project. It serves as a roadmap to ensure that all necessary content is created, structured, and made accessible to stakeholders. A well-structured documentation plan is valuable as it facilitates communication, ensures consistency, and provides…

We’re not asking why you want to move your documentation from Confluence to ClickHelp.  We’re just telling you how to do it. Before You Begin Make sure you have the following: Starting the Import Note: In ClickHelp, a Project serves as the equivalent of a Confluence Space. Selecting Your Confluence Edition The Confluence Login step…

PDFs are the gold standard for sharing professional documents. They preserve formatting, work on any device, and are easy to secure. Whether you’re creating user guides, training materials, or technical documentation, a PDF manual ensures your content looks polished and is accessible offline. Key reasons to choose PDFs: How to Create a PDF in ClickHelp…

Ever wondered why some texts feel effortlessly clear while others leave you scrambling for a dictionary?  The secret often lies in readability—and formulas like the Flesch Reading Ease Formula are the keys to unlocking it.  In this guide, we’ll break down how these formulas work, why they matter, and how to use them to connect…

Ever feel like you’re writing into a void? You’ve poured hours into crafting your docs but somehow something just doesn’t click with users? Well, maybe this something is a problem with readability. Meet the Coleman-Liau Index. Let’s take a look into this readability compass and see how it can sharpen your content’s impact. What Is…

The presentation of your documentation matters just as much as its content. An image instead of a plain white background is just another way to reinforce your brand identity, enhance readability, and create a cohesive look across reports, letterheads, or marketing materials. The best part? You don’t need advanced design skills to achieve this. Just…

Importing PDFs into documentation should be easy—but most tools make it anything but. We tested 30 different solutions on the market, and the results? Inconsistent formatting, broken tables, missing lists, and hours wasted on cleanup. That’s why we built our own native PDF import, designed to work as well as the best solutions out there—but…

Ever wondered why a sheet of A4 paper fits perfectly in folders, printers, and hands worldwide? This unassuming rectangle is a marvel of design, rooted in mathematical precision and international standardization. Let’s explore why A4’s dimensions make it a universal favorite for offices, artists, and everyone in between. A4 Paper Dimensions: The International Standard The…