ClickHelp Maintenance Announcements

Upcoming Maintenance: Saturday (April 13, 2024). Scheduled Time: 5 AM UTC - 8 PM UTC

To maintain the highest level of service quality and reliability, we have planned our next routine server maintenance for Saturday, April 13.

During this maintenance period, you may experience a brief interruption, not lasting more than 5 minutes, in accessing the ClickHelp platform. We strive to minimize this impact and appreciate your patience.

Your satisfaction and trust in our services are our top priorities. For any queries or additional support, please don't hesitate to get in touch with us at support@clickhelp.com.

The ClickHelp Team

Upcoming Maintenance: Saturday (March 16, 2024). Scheduled Time: 5 AM UTC - 8 PM UTC

To maintain the highest level of service quality and reliability, we have planned our next routine server maintenance for Saturday, March 16.

During this maintenance period, you may experience brief interruptions, not lasting more than 5 minutes, in accessing the ClickHelp platform. We strive to minimize this impact and appreciate your patience.

Your satisfaction and trust in our services are our top priorities. For any queries or additional support, please don't hesitate to get in touch with us at support@clickhelp.com.

The ClickHelp Team

Upcoming Maintenance: Saturday (February 17, 2024). Scheduled Time: 5 AM UTC - 8 PM UTC

To maintain the highest level of service quality and reliability, we have planned our next routine server maintenance for Saturday, February 17.

During this maintenance period, you may experience brief interruptions, not lasting more than 5 minutes, in accessing the ClickHelp platform. We strive to minimize this impact and appreciate your patience.

Your satisfaction and trust in our services are our top priorities. For any queries or additional support, please don't hesitate to get in touch with us at support@clickhelp.com.

The ClickHelp Team

Portal Upgrade: Saturday (January 20, 2024). Time window: 5 AM UTC - 8 PM UTC

We are pleased to announce a significant upgrade to our ClickHelp portals in Europe. On January 20th, we will be upgrading to ClickHelp Amber, bringing a host of new features and improvements to enhance your experience.

During the upgrade process, there might be a brief period of downtime, not exceeding 10 minutes. We are taking all necessary steps to minimize any service disruptions and ensure a smooth transition to ClickHelp Amber. We apologize for any inconvenience this might cause and appreciate your understanding.

We're excited for you to experience the advancements with ClickHelp Amber. Click here for an overview the changes: ClickHelp December 2023 Amber Update Overview.

As always, we value your feedback and are here to assist with any questions or support needs. Please feel free to reach out to us at support@clickhelp.com for any assistance.

Thank you for choosing ClickHelp, and we look forward to continuing to serve you with improved functionality and support.

The ClickHelp Team

Maintenance: Saturday (January 13, 2024). Time window: 5 AM UTC - 8 PM UTC

We are excited to announce an upcoming server maintenance and product upgrade to ClickHelp Amber, scheduled for Saturday, January 13. This upgrade will be implemented on our US and Australian servers, ensuring the latest features and improvements are available to you.

During the maintenance window, there might be intermittent access limitations to the ClickHelp platform. We anticipate any service disruptions to be minimal, not exceeding 5 minutes. Our team is committed to minimizing any inconvenience and ensuring a smooth transition to the upgraded version.

Your experience and trust in our services are of utmost importance. We appreciate your understanding as we continue to enhance and secure our platform. For any inquiries or assistance, please do not hesitate to contact us at support@clickhelp.com.

Click here for an overview of ClickHelp Amber: ClickHelp December 2023 Amber Update Overview.

Thank you for your continued support.

The ClickHelp Team

Maintenance: Saturday (December 16, 2023). Time window: 5 AM UTC - 8 PM UTC

We are scheduled to carry out our regular monthly maintenance on our production servers on Saturday, December 16, to ensure the continued stability and security of our service.

During the maintenance window, there might be a brief period, not exceeding 5 minutes, where access to the ClickHelp platform may be limited. We sincerely apologize for any inconvenience this might cause.

We are committed to providing you with a seamless experience and thank you for your continued trust in us. Should you have any questions or concerns, please feel free to reach out to us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Saturday (November 18, 2023). Time window: 5 AM UTC - 8 PM UTC

We are scheduled to carry out our regular monthly maintenance on our production servers on Saturday, November 18, to ensure the continued stability and security of our service.

During the maintenance window, there might be a brief period, not exceeding 5 minutes, where access to the ClickHelp platform may be limited. We sincerely apologize for any inconvenience this might cause.

We are committed to providing you with a seamless experience and thank you for your continued trust in us. Should you have any questions or concerns, please feel free to reach out to us at support@clickhelp.com.

The ClickHelp Team

We are writing to inform you of an upcoming scheduled maintenance by our upstream network provider in Sydney, Australia, which may impact the availability of your ClickHelp documentation portals.

Maintenance: Tuesday (November 14, 2023). Time window: 2 PM - 5 PM UTC (01:00 - 04:00 Sydney Time)

Please note that during this 3-hour window, you may experience brief interruptions in service, with a possibility of up to 60 minutes of downtime. We understand the importance of uninterrupted service and apologize for any inconvenience this may cause.

Thank you for your understanding and cooperation. Should you have any questions or concerns, please feel free to reach out to us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Saturday (October 14, 2023). Time window: 5 AM UTC - 8 PM UTC

We are scheduled to carry out our regular monthly maintenance on our production servers on Saturday, October 14, to ensure the continued stability and security of our service.

During the maintenance window, there might be a brief period, not exceeding 5 minutes, where access to the ClickHelp platform may be limited. We sincerely apologize for any inconvenience this might cause.

We are committed to providing you with a seamless experience and thank you for your continued trust in us. Should you have any questions or concerns, please feel free to reach out to us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Sunday (October 1, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers are scheduled for maintenance on Sunday, October 1, 2023. This session will include a minor update to your client portals as part of our ongoing effort to enhance the quality and performance of our services.

During the maintenance window, you may experience a brief downtime of less than a minute. We sincerely apologize for any inconvenience this might cause and appreciate your understanding.

We are committed to providing you with a seamless experience and thank you for your continued trust in us. Should you have any questions or concerns, please feel free to reach out to us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Saturday (September 16, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers will be undergoing maintenance on Saturday, September 16. This maintenance is essential to ensure the stability and performance of our service.

During this time, access to the ClickHelp platform may be limited for up to 5 minutes and we apologise for any inconvenience this may cause.

We thank you for your understanding and appreciate your patience as we work to improve our service. If you have any questions or concerns, please don't hesitate to contact us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Saturday (August 12, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers will be undergoing maintenance on Saturday, August 12. This maintenance is essential to ensure the stability and performance of our service.

During this time, access to the ClickHelp platform may be limited for up to 5 minutes and we apologise for any inconvenience this may cause.

We thank you for your understanding and appreciate your patience as we work to improve our service. If you have any questions or concerns, please don't hesitate to contact us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Saturday (July 15, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers will be undergoing maintenance on Saturday, July 15. This maintenance is essential to ensure the stability and performance of our service.

During this time, access to the ClickHelp platform may be limited for up to 5 minutes and we apologise for any inconvenience this may cause.

We thank you for your understanding and appreciate your patience as we work to improve our service. If you have any questions or concerns, please don't hesitate to contact us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Saturday (June 17, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers will be undergoing maintenance on Saturday, June 17. This maintenance is essential to ensure the stability and performance of our service.

During this time, access to the ClickHelp platform may be limited for up to 5 minutes and we apologise for any inconvenience this may cause.

We thank you for your understanding and appreciate your patience as we work to improve our service. If you have any questions or concerns, please don't hesitate to contact us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Sunday (May 21, 2023). Time window: 5 AM UTC - 8 PM UTC

On Sunday, May 21, we are planning to upgrade our clients on the United States server to the new version: ClickHelp Blossom.

With ClickHelp Blossom, you will experience a more streamlined and user-friendly interface, along with several new features that will help you get the most out of your documentation projects. Click here for an overview of ClickHelp Blossom: ClickHelp April 2023 Blossom Update Overview.

During upgrade, access to the ClickHelp documentation portals may be limited for up to 5 minutes and we apologize for any inconvenience this may cause.

We appreciate your patience as we work to improve our service. We encourage you to contact our support team at support@clickhelp.com if you have any questions or concerns about the upgrade.

The ClickHelp Team

Maintenance: Saturday (May 13, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers will undergo planned maintenance on Saturday, May 13. We will also upgrade our clients on the Europe and Australia servers to the new version: ClickHelp Blossom.

With ClickHelp Blossom, you will experience a more streamlined and user-friendly interface, along with several new features that will help you get the most out of your documentation projects. Click here for an overview of ClickHelp Blossom: ClickHelp April 2023 Blossom Update Overview.

During maintenance, access to the ClickHelp platform may be limited for up to 5 minutes and we apologize for any inconvenience this may cause.

We appreciate your patience as we work to improve our service. We encourage you to contact our support team at support@clickhelp.com if you have any questions or concerns about the upgrade.

The ClickHelp Team

Maintenance: Saturday (March 18, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers will be undergoing maintenance on Saturday, March 18. This maintenance is essential to ensure the stability and performance of our service.

During this time, access to the ClickHelp platform may be limited for up to 5 minutes and we apologise for any inconvenience this may cause.

We thank you for your understanding and appreciate your patience as we work to improve our service. If you have any questions or concerns, please don't hesitate to contact us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Saturday (April 15, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers will be undergoing maintenance on Saturday, April 15. This maintenance is essential to ensure the stability and performance of our service.

During this time, access to the ClickHelp platform may be limited for up to 5 minutes and we apologise for any inconvenience this may cause.

We thank you for your understanding and appreciate your patience as we work to improve our service. If you have any questions or concerns, please don't hesitate to contact us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Saturday (March 4, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers will be undergoing maintenance on Saturday, March 4. This maintenance is essential to ensure the stability and performance of our service.

During this time, access to the ClickHelp platform may be limited for up to 5 minutes and we apologise for any inconvenience this may cause.

We thank you for your understanding and appreciate your patience as we work to improve our service. If you have any questions or concerns, please don't hesitate to contact us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Saturday (February 18, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers will be undergoing maintenance on Saturday, February 18. This maintenance is essential to ensure the stability and performance of our service.

During this time, access to the ClickHelp platform may be limited for up to 5 minutes and we apologise for any inconvenience this may cause.

We thank you for your understanding and appreciate your patience as we work to improve our service. If you have any questions or concerns, please don't hesitate to contact us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Saturday (February 11, 2023). Time window: 5 AM UTC - 8 PM UTC

Our production servers in the United States will be undergoing maintenance on Saturday, February 11. This maintenance is essential to ensure the stability and performance of our service.

During this time, access to the ClickHelp platform may be limited for up to 5 minutes and we apologise for any inconvenience this may cause.

We thank you for your understanding and appreciate your patience as we work to improve our service. If you have any questions or concerns, please don't hesitate to contact us at support@clickhelp.com.

The ClickHelp Team

Maintenance: Sunday (January 29, 2023). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp portals maintenance to ensure stability and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (January 14, 2023). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (December 25, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp portals maintenance to ensure stability and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (December 17, 2022).
Time window: 5 AM UTC - 8 PM UTC

On December 17, Saturday, during the monthly production servers maintenance, we will be performing an upgrade of ClickHelp documentation portals in our Europe and Australia data centers to the Wave Update.

We will be performing the ClickHelp infrastructure maintenance in all other data centers at the same time.

A downtime period of up to 15 minutes may occur during the maintenance window.

Please find information about changed in the ClickHelp Wave update in our blog. If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (December 10, 2022).
Time window: 5 AM UTC - 8 PM UTC

On December 10, Saturday, we will be performing an upgrade of ClickHelp documentation portals in our United States data center to the Wave Update.

A downtime period of up to 15 minutes may occur during the maintenance window.

Please find information about changed in the ClickHelp Wave update in our blog. If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Tuesday (November 29, 2022). Time window: 1:00 PM UTC - 1:30 PM UTC

We will be performing the ClickHelp datacenter maintenance in Europe. Some documentation portals hosted in this location may be inaccessible for a period of up to 30 minutes during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (November 13, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (October 15, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (September 17, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (August 13, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (July 31, 2022).
Time window: 5 AM UTC - 8 PM UTC

On July 31, Sunday, we will be performing an upgrade of ClickHelp documentation portals in our United States and Australia data centers to the Echo Update.

A downtime period of up to 15 minutes may occur during the maintenance window.

Please find information about new exciting features of the ClickHelp Echo update in our blog. If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (July 16, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (June 18, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (May 14, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (April 16, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (March 13, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (February 13, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (January 15, 2022). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidedence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (December 19, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (November 14, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (October 16, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (September 18, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (August 21, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and confidence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday and Sunday (July 24 and 25, 2021). Time window: 5 AM UTC - 8 PM UTC

To provide ClickHelp clients with access to the latest improvements of the ClickHelp documentation platform introduced in the Rainbow update, we are upgrading customer portals hosted on the United States server during the coming weekend.

Up to two downtime periods of up to 5 minutes each may take place during the maintenance window.

We appreciate your patience and confidence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday and Sunday (July 17 and 18, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Also, to provide ClickHelp clients with access to the latest improvements of the ClickHelp documentation platform introduced in the Rainbow update, we are upgrading customer portals hosted on the Europe server during the coming weekend.

Up to two downtime periods of up to 5 minutes each may take place during the maintenance window.

We appreciate your patience and confidence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (July 10, 2021). Time window: 5 AM UTC - 8 PM UTC

To provide ClickHelp clients with access to the latest improvements of the ClickHelp documentation platform introduced in the Rainbow update, we are upgrading customer portals hosted on the Australia server during the coming weekend.

Up to two downtime periods of up to 5 minutes each may take place during the maintenance window.

We appreciate your patience and confidence in ClickHelp! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (June 12, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (May 15, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (April 17, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (March 13, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (February 28, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (February 13, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (January 16, 2021). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (December 12, 2020). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday and Sunday (November 14 and 15, 2020). Time window: 5 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 10 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday and Sunday (November 07 and 08, 2020). Time window: 7 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance on the US server to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (October 31, 2020). Time window: 7 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (October 17, 2020). Time window: 7 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (September 12, 2020). Time window: 7 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (August 22, 2020) and Sunday (August 23, 2020). Time window: 06 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals.

Two downtime periods of up to 5 minutes may take place during the maintenance window on Saturday or Sunday.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (August 8, 2020). Time window: 07 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. The portals on the United States server will be upgraded to the Gecko release during the maintenance.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (August 1, 2020). Time window: 07 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance on the Europe and Australia servers to upgrade documentation portals to the Gecko release. A downtime period of up to 5 minutes may take place during the maintenance window.

A downtime period of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (July 25, 2020). Time window: 07 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (July 4, 2020). Time window: 07 AM UTC - 8 PM UTC

We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (June 27, 2020). Time window: 07 AM UTC - 8 PM UTC
The modern security threats force all web resources to switch to more secure protocols. Firefox already disabled support for TLS 1.0 and TLS 1.1 in March, and the upcoming Google Chrome version 84 will disable support for these protocols soon. To follow security best practices, ClickHelp will be deprecating the legacy protocols.

ClickHelp is deprecating support for legacy TLS 1.0 and TLS 1.1 protocols. This change will take effect on June 27. Client software that works with ClickHelp via REST API and does not support the actual TLS 1.2 protocol version will start facing connectivity issues. Please make sure that the your software uses TLS 1.2 to connect to your ClickHelp portal via REST API after June 27.

Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (May 16, 2020). Time window: 07 AM UTC - 8 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (April 26, 2020). Time window: 07 AM UTC - 8 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (April 05, 2020). Time window: 07 AM UTC - 8 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (March 29, 2020). Time window: 05 AM UTC - 6 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (March 01, 2020). Time window: 05 AM UTC - 6 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (January 26, 2020). Time window: 05 AM UTC - 6 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (December 15, 2019). Time window: 05 AM UTC - 6 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (November 17, 2019). Time window: 05 AM UTC - 6 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (October 19, 2019). Time window: 05 AM UTC - 6 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (October 12, 2019). Time window: 05 AM UTC - 6 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (September 07, 2019). Time window: 05 AM UTC - 6 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (July 28, 2019). Time window: 07 AM UTC - 11 AM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (June 30, 2019). Time window: 02 PM UTC - 8 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday (June 02, 2019). Time window: 12 PM UTC - 17 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: April 13 (Saturday) and April 14 (Sunday), 2019. Time window: 7 AM UTC - 09 PM UTC
To provide ClickHelp clients with access to the latest improvements of the ClickHelp documentation platform that were introduced in the Aurora Polaris update, we are upgrading all customer portals during the coming weekend. Several downtime periods of up to 10 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday-Sunday (March 23-24, 2019). Time window: 6 AM UTC - 10 AM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (February 23, 2019). Time window: 6 AM UTC - 10 AM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (January 12, 2019). Time window: 6 AM UTC - 10 AM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 5 minutes may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (July 27, 2018). Time window: 7 PM UTC - 9 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. One downtime period of up to 20 minutes will take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (August 4, 2018). Time window: 7 PM UTC - 9 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. One downtime period of up to 5 minutes will take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Tuesday (May 22, 2018). Time window: 5 AM UTC - 8 AM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. One downtime period of up to 20 minutes will take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday (May 19) and Sunday (May 20), 2018. Time window: 3 PM UTC - 11 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 20 minutes will take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, April 08, 2018. Time window: 6 AM UTC - 4 PM UTC
We will be performing the ClickHelp trial infrastructure maintenance to ensure security and reliability of all trial documentation portals. This maintenance will affect only trial documentation portals, commercial portals will not be affected. One downtime period of up to one hour will take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday, March 31, 2018. Time window: 6 AM UTC - 2 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, March 18, 2018. Time window: 6 AM UTC - 2 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: February 17 (Saturday) and February 18 (Sunday), 2018. Time window: 6 AM UTC - 09 PM UTC
To give ClickHelp clients access to the latest improvements of the ClickHelp documentation platform, we are rolling out the January 2018 update during the coming weekend. Two downtime periods of up to 10 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: February 10 (Saturday) and February 11 (Sunday), 2018. Time window: 6 AM UTC - 09 PM UTC
To give ClickHelp clients access to the latest improvements of the ClickHelp documentation platform, we are rolling out the January 2018 update during the coming weekend. Two downtime periods of up to 10 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday, October 28, 2017. Time window: 6 AM UTC - 12 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, August 13, 2017. Time window: 7 AM UTC - 11 AM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, July 30, 2017. Time window: 7 AM UTC - 10 AM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Two downtime periods of up to 10 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, June 11, 2017. Time window: 3 PM UTC - 9 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, May 14, 2017. Time window: 5 PM UTC - 9 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, April 23, 2017. Time window: 6 PM UTC - 9 PM UTC
We will be performing the platform update to apply the latest April 2017 version. Several downtime periods of up to 15 minutes each may take place during the maintenance window. We recommend logging out of ClickHelp for the time of the upgrade.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, February 26, 2017. Time window: 6 AM UTC - 03 PM UTC
We will be performing the platform update to apply the latest February 2017 version. Several downtime periods of up to 15 minutes each may take place during the maintenance window. We recommend logging out of ClickHelp for the time of the upgrade.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, February 19, 2017. Time window: 6 AM UTC - 12 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, February 05, 2017. Time window: 6 AM UTC - 12 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, January 22, 2017. Time window: 6 AM UTC - 12 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Saturday, January 14, 2017. Time window: 8 AM UTC - 1 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, December 25, 2016. Time window: 4 PM UTC - 8 PM UTC
We will be performing the ClickHelp infrastructure maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, December 04, 2016. Time window: 7 AM UTC - 1 PM UTC
We will be performing the ClickHelp servers maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, October 30, 2016. Time window: 1 PM UTC - 8 PM UTC
We will be performing the ClickHelp servers maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, September 25, 2016. Time window: 5 PM GMT - 11 PM GMT
We will be performing the ClickHelp servers maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, September 4, 2016. Time window: 2 PM GMT - 9 PM GMT
We will be performing the ClickHelp servers maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, August 21, 2016. Time window: 4 PM GMT - 7 PM GMT
We will be performing the ClickHelp servers maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 15 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, August 07, 2016. Time window: 3 PM GMT - 6 PM GMT
We will be performing the ClickHelp servers maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 10 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

Maintenance: Sunday, February 07, 2016. Time window: 11 AM GMT - 05 PM GMT
We will be performing the ClickHelp servers maintenance to ensure security and reliability of all documentation portals. Several downtime periods of up to 10 minutes each may take place during the maintenance window.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

On Sunday, November 22, 2015, we will be applying a hotfix update to all documentation portals. This update contains recent fixes and minor improvements based on the customer feedback. Two downtime periods of up to 10 minutes may take place during the maintenance window: 11 AM GMT - 05 PM GMT.

We appreciate your patience and understanding! If you have any questions, please contact us at support@clickhelp.com.

ClickHelp Team

On Sunday, November 15, 2015, we will be performing some maintenance tasks on ClickHelp servers. This is required to ensure the environment reliability and safety. Two downtime periods of up to 10 minutes may take place during the maintenance window: 06 AM GMT - 02 PM GMT.

We appreciate your patience and understanding!

ClickHelp Team

On Saturday, November 01, 2015, we will be upgrading all customer portals to the latest and greatest ClickHelp version, and performing some maintenance tasks. This will provide our clients with the lastest documentation tool improvements and features, and will help us ensure security and stability of the documentation servers. A downtime period of up to 15 minutes may take place during the maintenance window: 07 AM GMT - 10 AM GMT.

We appreciate your patience and understanding!

ClickHelp Team

On Saturday, July 4, 2015, we will be upgrading all customer portals to the latest ClickHelp version, and performing some maintenance tasks. This will help us ensure security and stability of the documentation servers. Two downtime periods of up to 30 minutes may take place during the maintenance window: 1 PM GMT - 5 PM GMT.

We appreciate your patience and understanding!

ClickHelp Team

On Sunday, March 29, 2015, we will be upgrading all customer portals to the latest ClickHelp version, and performing some maintenance tasks. This will help us ensure security and stability of the documentation servers. Two downtime periods of up to 30 minutes may take place during the maintenance window: 1 PM GMT - 5 PM GMT.

We appreciate your patience and understanding!

ClickHelp Team

We will be performing a planned software maintenance of ClickHelp servers on Sunday, January 11, 2015. This will help us ensure security and stability of the documentation servers. A downtime of up to 30 minutes may take place during the period of 5 PM GMT - 7 PM GMT.

We appreciate your patience and understanding!

ClickHelp Team

During the weekend of October 18-19, we will be performing a software update of all documentation portals to the latest ClickHelp version. Learn more on the new version here: ClickHelp October 2014 - What's New. A downtime of up to 60 minutes may take place for every portal during these two days. If you have any preferences regarding the upgrade time, please contact our Support Team at support@clickhelp.com.

We appreciate your patience and understanding!

ClickHelp Team

We will be performing a planned software maintenance of ClickHelp servers on Sunday, August 17, 2014. This will help us ensure security and stability of the documentation servers. A downtime of up to 30 minutes may take place during the period of 7 PM GMT - 9 PM GMT.

We appreciate your patience and understanding!

ClickHelp Team

Software updates will be installed to ensure security and stability of the documentation servers. A downtime of up to 5 minutes is expected during the period of 6 PM GMT - 8 PM GMT.