Here’s what’s new in ClickHelp in February 2025:
Enhanced API Documentation Experience
Your API documentation gets a major upgrade with a new rendering engine:
- A clean, easy-to-scan layout that helps developers quickly find information.
- Ready-to-use code examples in Python, JavaScript, Java, C#, and other languages.
- Interactive API requests: try API methods right where you read about them.
Use the new API documentation engine through the import wizard when creating or updating your API docs.
For existing customers, Legacy API engine remains available for the time being.
AnswerGenius: Now Out of Beta
AnswerGenius brings these improvements:
- More accurate answers to questions about your documentation.
- Better handling of conversation context in follow-up questions.
- Clearer response formatting with organized sections and bullet points.
For beta users: AnswerGenius continues working as before, incorporating all these improvements.
Additional Improvements
- Platform-wide enhancements for better performance.
- Various bug fixes across the product.
The new version will be gradually rolled out to customers within 2 weeks. You’ll receive a notification 72 hours before your server’s planned update. The update process is seamless with no service interruptions.
