Here’s what’s new in ClickHelp this March.
PDF Import (Beta)
We’ve added a new import option that lets you bring PDF documents directly into ClickHelp:
- Import PDF documents without converting them to other formats first.
- Preserve formatting features including tables, lists, images, and text styles.
- Choose between importing as a single topic or automatically splitting by headings.
- Access the new option in the standard Import Wizard interface.
The PDF Import is currently in beta with a limit of 15 files per portal per month. This feature works best with text-based PDFs rather than scanned documents.
Faster Topic Operations
We’ve significantly improved performance when working with topics:
- Save huge topics (300KB+) up to 15 times faster than before.
- Complete routine operations like status changes, adding comments, and unlocking topics much faster than before.
- Experience the most dramatic improvements when working with translation projects containing multiple languages.
These improvements directly reduce wait times when managing your documentation, especially for complex projects with translations.
Refreshed Default Template
New users will now receive an updated Minimalist template with a modern design:
- Enhanced typography and layout that improves content readability.
- Updated color scheme providing better contrast and visual hierarchy.
This template refresh is available for all new trial users starting with this release.
Additional Improvements
- Fixed several bugs across the platform.
- Made various performance and stability enhancements.
The new version will be gradually rolled out to customers within 2 weeks. You’ll receive a notification 72 hours before your server’s planned update. The update process is seamless with no service interruptions.
