ClickHelp Software Documentation Glossary

What is Online Troubleshooter?

It’s a step-by-step guide. Online Troubleshooter helps users to solve problems or tells what to do if an application or a device don't work as expected. Generally it’s designed in a table format where the left column contains the description of a problem and the right column is about problem solving. Online Troubleshooter is also developed by technical writers.

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