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ClickHelp Documentation

Step 2. Create Help Topics

Previous Step:   Step 1. Create a Project  

In this topic, you will learn how to work with the content in ClickHelp:

First, let's take a look at our newly created Project. You can open it from Portal Dashboard - select the project and click it to open:

Once you click, you'll see what your Project contents look like so far. There are two main areas as shown in the screenshot below. The Table Of Contents ( TOC ) to the left and the topic content area to the right. The TOC tree already has three topics created. These are sample topics demonstrating what type of content you can create, and giving a short overview of the main content editing functions.

Adding New Content a

  • Let's create a New Topic by clicking the plus button. 

  • You will see a window just like the one in the screenshot below. There, you'll need to specify your topic's title, ID, what content will be used and location:

To learn more, refer to this article: Create a Topic.

  • Now, you can see the newly created topic in the TOC .

    Information The default topics can be deleted, they are only examples. To delete a topic, select it in the TOC and click the right mouse button and select Delete.

  • Select your new topic in the TOC and click the Edit button in the top-right corner of the page. The topic will open in the Design View.

  • Let's delete the default content and add our own. The Font section helps a lot with some quick editing. For example, to make the text bold, select the needed word and click the corresponding B element as shown on the screenshot.
     
  • The selected text will become bold:

  • This is how a Heading is created in the text. Select the desired text snippet, go to the Styles section, and pick the needed Heading from the drop-down menu:
     
  • The selected text will be marked as a heading, and the corresponding heading style (depending on the template you use) will be applied:
     
     Learn more about topic styling here.
  • If you want to change a Topic's title, you can just hover your mouse pointer over the title line marked on the screenshot below and click it.

  • The click will lead you straight to your topic's properties. Here, you can change the title and the ID. Don't forget to save your changes by clicking the green Save Changes button in the top-right corner. Then, click the Back to topic link right above it. But, we really like the title, so we'll leave it as it is.

Inserting Images a

Now, let's add an image to our manual. We will be uploading it from our computer. To do this:

  • Go to the Insert tab on the topic editor's ribbon bar.
  • Click the Image element in the Media section. The following dialog will appear:

  • Drag and drop the needed image to the dialog, or click in the center of the drop zone to browse your computer.

  • You will see your image appearing as a preview to the right and, as a file in the File Storage to the left.

  • Click OK.

Now, we have an image in our Topic.  Well done! This is what our topic looks like now:

Adding Links a

Let's learn how to insert other basic elements to the contents - links. We are going to reference the wiki article we took our content from.

To create a link:

  • Go to the  Insert tab of the editor's ribbon bar.
  • Click the Link element in the Links section. You'll get the Insert Link dialog:

  • As the link source is located outside our Project, select the Web Link radio button at the top of the dialog.
    Fill the URL, Text and ToolTip fields like this:

  • Click OK. This is what the link will look like in the text:

We have just created a link. Great job!

One more thing we will learn here is how to insert  Warning Boxes.

Inserting a Warning Box a

When you want to emphasize some important piece of information and draw the reader' attention to it, you can use a Warning Box. To insert it, do the following:

  • Go to the Insert tab of the editor's ribbon bar.
  • Click the Warning element in the Boxes section.
  • Type the warning's text inside the box element that will appear in the topic contents.

Congrats on creating a Warning Box!

We have completed creating the Project content. In a real project, you can create many topics and organize them in a tree-like structure in TOC. For the sake of simplicity, we will keep only one topic in our test project and proceed with the project publishing .

Next step:  Step 3. Publishing a User Manual