Author, host and deliver your technical documentation in a single portal!
Centralize product knowledge. Deliver AI-powered help anywhere.
Technical Writers & Docs Leads
Say goodbye to messy shared drives and endless copy-pasting. Draft faster with AI writing tools and custom prompts, build complex docs using smart variables, reusable snippets, and conditional content. Effortlessly migrate your legacy projects directly from Word, HTML, or Flare.
Scale your docsCustomer Support & CS Teams
Empower users with an AI assistant that delivers instant, source-linked answers while strictly respecting reader access permissions. Proactively spot and close documentation gaps before they turn into support escalations.
Deflect more ticketsProduct & Engineering Teams
Guide users through complex interfaces by embedding smart tooltips and AI assistants directly into your web product. Drive digital adoption at the exact moment of need — without opening a new tab.
Explore in-app helpPublish once. Readers get source-linked answers, your team gets context-aware AI help, and AI agents work from the same controlled source of truth.
Give ChatGPT, Claude, Cursor, and other AI tools clean, structured access to your current docs — without maintaining a separate knowledge base.
Readers get direct, source-linked answers in your docs, in search, or inside your product. See what went unanswered — and what your docs should cover next.
WriteAssist understands the topic and its TOC context. Ask Your Docs finds knowledge gaps. MCP agents can draft and update content inside your existing permissions and workflow.
Write it once. Who sees what, in which version and in which format, comes down to settings inside one portal.
The same text can serve several manuals, several product versions, and several languages through snippets, variables, and conditional content. You edit it in one place.
Internal instructions, customer docs, and partner material live in one portal. Visibility is set per publication and per reader group, with SSO and one-time login tokens.
Import from Word, MadCap Flare, Confluence, HTML, Markdown, or CHM. Structure, links, and images come across with the content. Most teams start from a folder of Word files.
Reviewer roles, statuses, inline comments, and notifications inside the platform. No exporting to Word and chasing engineers in DMs.
Set the portal colors, logo, and layout, and publish on your own domain. The same content also comes out as PDF, DOCX, or CHM, or goes straight inside your product.
Questions readers ask and searches that returned nothing add up to a list of gaps — in the documentation and in the product itself.
The numbers below are theirs, measured in their own projects.
Years of accumulated documentation debt cleaned up in days — work they had estimated at six months of full-time manual effort.
Twelve projects maintained by two technical writers and eighteen subject-matter experts. Updating a section now takes half an hour instead of most of a day.
One project produces a dozen guide variations, and every documentation build runs from CI through the REST API.
Six product lines in one branded portal, with documentation visible only to logged-in customers through one-time login tokens.
Explore how ClickHelp supports each scenario, from user guides and knowledge bases to API docs and in-product help.
Manuals copied per customer in Word drift apart after every fix. Keep one source and publish web, PDF, and DOCX outputs tailored to each audience, with AI review before release.
Explore user guides & manualsInternal, customer, and partner content ends up in separate systems that fall out of sync. Keep one base with visibility per reader group, full-text search, and AI answers that cite sources and respect access.
Explore knowledge baseThe reference and the guides live in different systems, so developers search twice. Put the spec-based reference next to your guides with shared search and navigation, updated with each API version.
Explore API documentationNew customers don't know where to start, and onboarding is scattered across PDFs, videos, and emails. Build a step-by-step path in your portal that links to exact topics and updates with each release.
Explore online tutorialsUsers get stuck on a complex screen and leave to search or contact support. Show help tied to the screen they're on, update it without an app release, and reuse it on your reader portal.
Explore context-sensitive helpBring your files, workflow, and questions. We’ll show how ClickHelp fits your setup — or you can explore it yourself with a 14-day free trial.
Discover the top documentation platforms, essential features, and smart selection strategies to streamline your workflow and boost user experience.
See how modern AI assistants enhance clarity, speed up writing, and elevate documentation quality across languages and platforms.
Compare leading HAT solutions, explore their key features, and find the best fit to elevate your documentation workflow and team efficiency.
