ClickHelp

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Author in a web browser on Mac, Windows and Linux

Browser-based, 100% cloud, flexible. It can produce online and printed documentation, PDF docs, context help, policies and procedures. Get started in minutes - just sign up and get your own documentation portal!

Your Online Documentation Portal

Cross-Platform
Mac
Microsoft Windows
Cross-Browser
Chrome
Safari
Firefox
Internet Explorer
Multiple Formats
Online ClickHelp Portal
PDF
HTML5 Web Help
CHM
Microsoft Word
Countries
Users
Topic Views

Create Online Help Easily

Migrate content from Microsoft Word, CHM, HTML, MadCap Flare, Robohelp, Help & Manual
Publish as online help, PDF, HTML5 WebHelp, DOCX, eBook

Explore Features

ClickHelp Product Videos

Time is money. Learn what ClickHelp is in 3 minutes. Watch our documentation tool videos to see product features and save your time.

ClickHelp Overview Video
WYSIWYG Editor Overview
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ClickHelp Technical Writing Blog

Here are some of the most popular posts from ClickHelp technical writing blog:

Convert CHM to Web Help

Many software companies who develop Windows desktop applications still ship their software help systems in the CHM format (Windows Help File, HTML Help). In this post, we’ll talk about an alternative format (Web Help) and the transition path. If you Continue reading »

Top 11 Technical Writing Tools

Technical writers use a lot of supplementary tools, not just technical writing software. Some of those are complex and expensive, others are much cheaper and nonetheless manage to do their job just fine. Further you will find the top technical Continue reading »

How to Write a User Manual

In this blog post, you will find a quick step-by-step introduction into creating user manuals. This article will be useful for technical writers who are at the beginning of their professional journey and for experienced specialists as we will touch Continue reading »

What Clients Say

As an authoring tool, ClickHelp is easy to use and highly efficient. It can meet the needs of a small company but is scalable and full-featured enough to meet the needs of large corporations with multiple authors and departments.

ClickHelp employees believe in their product and stand behind it. I cannot recommend them highly enough.

—Jennifer Thompson
Technical Product Manager
IBM

I'd like to take a minute to say how much I appreciate the help you have provided. The assistance you provided was accurate, detailed and very timely. My expectations based on past experience with other vendors was that I may very well be get short unhelpful answers and be pointed to documentation since my issue wasn't "break" related. For you to walk me through my issues as well as provide screen shots where applicable was fantastic. I greatly appreciate your time and effort.

—Mike Brassard
Systems and Network Engineer
Constituo Software LLC

You guys are the best! It’s rare to have a software vendor implement suggestions, and even more rare to get feedback when they do. Kudos on such excellent service. Thank you!!

—Eileen Howald
President
Relyence Corporation

ClickHelp Tech Support is one of the best user support teams I've worked with. The team's responses are timely, professional, and very useful. My issues are usually resolved with a single email, but the team also always follows up when I need additional assistance. Many thanks for your quality service!

—Lauren Meyer
Senior Technical Writer
Skyword Inc.

ClickHelp Reviews

5.0
Mike Levinson, Lloyd's Register
ClickHelp is changing the way our company handles documentation
Our company has many software products and supporting user guides and manuals. With no standardization in place we were looking for an on-line solution to improve the overall look and consistency of our user guides and installation manuals. After reviewing several of the leading Help Authoring Tools (HAT) on the market, we decided on ClickHelp. Several key features of ClickHelp ...
4.6
Joe S., Trifectix
Incredibly capable and flexible
The content editor is extremely easy to use while still being very feature rich. It's easy for a broad range of skill sets to use the system and then generating documentation in multiple formats is straight forward and extremely accurate. We've leveraged ...

Free Downloads

To share our experience and knowledge, ClickHelp team creates awesome content for technical writers, web designers and software developers. We create user manual templates, guides on technical writing, ebooks on web design and more - see free downloads below.

Are your manuals ready for mobile world? Responsive HTML Getting Started Guide
Online Help HTML Templates - Free Download
Technical Writer Career Guide - Free Ebook
Free Ebook: Types of Technical Documentation
Free Ebook: Readability and Text Metrics
Free Ebook: SEO and Technical Writing

ClickHelp - Built to Offer Solutions

Tired of manually handling 10 versions of a Word document?
Document variations are easy to implement by using Variables, Conditional Content and Publish Configurations. You can get different content for every of the output formats. Use the content management functions of ClickHelp to make the process easier and save time.
Need single-sourcing, but afraid of structured authoring and DITA?
In your tasks, you can use just what is really needed. Often, there is no need to use complicated structured authoring approaches to implement single-sourcing. In ClickHelp, you can get the same benefits with the use of WYSIWYG and HTML source authoring.
Did you ever lose changes when collectively working on a document?
That happens to the best of us. The topic-based authoring approach with automatic document locking improves the collaboration and teamwork for technical writers. This helps get things done easier and quicker.
Do you feel that "See this help topic" is a typical answer of your tech support?
Nowadays, people search for answers on the Internet. Your task is to make sure they can find your content to get the answers. The SEO functionality of ClickHelp is an easy way to start addressing this need.
Having trouble understanding the progress of your documentation project?
The project statistics ClickHelp collects is an easy way to get the answers you need. You will see the overall project readiness, the people assigned the highest number of topics, and more. Using this information, you can find bottlenecks and balance the load.
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