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ClickHelp Technical Support

A Team of Professionals

Timely world-class assistance, always free
We handle the majority of queries within 2 hours delivering accurate and reliable solutions.
Skilled engineers with extensive experience
Professional assistance on first interaction. No bots, only real people willing to help.
Customer satisfaction as a goal
People love our customer service. They value clear communication and proactive assistance.
Great and quick help as always! Thanks for that!
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G2crowd best support – clickhelp.com
Thank you for your quick attention to the matter and your kind responses.
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G2crowd best support – clickhelp.com
Quick response with several options to solve the issues experienced. Nice Support service!
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G2crowd best support – clickhelp.com
I love when I have a theoretical question and not only does ClickHelp has a solution, but the Support team is always so friendly.
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G2crowd best support – clickhelp.com
Fast and useful. My misuse was fixed in a few minutes.
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G2crowd best support – clickhelp.com
I think it’s awesome that you had a meeting with the devs about this ticket and added some items as stretch goals for the next couple of releases. Thanks!
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G2crowd best support – clickhelp.com
As always, a timely and knowledgeable reponse with information that allows me to improve my understanding and learn more about ClickHelp.
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G2crowd best support – clickhelp.com
CH Support says 24 hours for domain mapping changes, but it happened within an hour. Awesome support as usual!
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G2crowd best support – clickhelp.com
Very helpful response and tips to get around the problem even if you don't have the feature available.
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G2crowd best support – clickhelp.com
The cooperation with the support worked very well. The explanation was detailed enough, stating concrete steps to solve the issue.
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G2crowd best support – clickhelp.com
Great support! We received prompt responses with clear communication. We're happy to confirm the issue was resolved thanks to Anastasia's tremendous efforts. Highly appreciate it!
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G2crowd best support – clickhelp.com
Alex was very warm and professional. He was able to understand the problem and gave me the exact solution. A high FTR on this one for sure!
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G2crowd best support – clickhelp.com
I always learn new things from the Support team, which is awesome. And I'm so happy to be using more and more ClickHelp features!
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G2crowd best support – clickhelp.com
Thanks so much for the quick response and assistance. The Support team never fails to help me out.
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G2crowd best support – clickhelp.com
The Customer Support team at ClickHelp is ALWAYS quick to respond and follow up with my requests for help. It's nice to work with a real person and not some chat bot!
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G2crowd best support – clickhelp.com
Your support team is always quick to respond, and your dev team implements fixes much faster than expected!
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G2crowd best support – clickhelp.com
I left the training with a lot of new ideas and options for our future documentation. Thank you
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G2crowd best support – clickhelp.com
Thanks for the quick responses and help to fix this issue. I really appreciate it.
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G2crowd best support – clickhelp.com
Always very quick and efficient, love your Tech Support team!
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G2crowd best support – clickhelp.com
Fast and good support. Important problem quickly solved with the right Instructions.
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G2crowd best support – clickhelp.com
We've always been so pleased with how quickly tech support responds and the individual help we get with whatever issues we're having! Thanks so much.
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G2crowd best support – clickhelp.com
Always efficient and fast ! it's a pleasure to know we can count on you.
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G2crowd best support – clickhelp.com
Ian, Mary and the Ops team were really helpful, especially given the amount of back and forth. I really appreciate their patience and how responsive they were. It means a lot.
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G2crowd best support – clickhelp.com
As allways, quick responses and good help! Thank you so much!
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G2crowd best support – clickhelp.com
I needed some urgent help, and Alex came through for me quickly and resolved the issue. Thank you!
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G2crowd best support – clickhelp.com
Fast response, gave me the info I needed, and easy to implement the change!
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G2crowd best support – clickhelp.com
Thanks a lot for your answer. It is top notch. Such quality support is rare.
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G2crowd best support – clickhelp.com
The technical support for ClickHelp is always excellent and always provides helpful suggestions and solutions.
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G2crowd best support – clickhelp.com
The support team was helpful in assisting with our requirements.
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G2crowd best support – clickhelp.com
Dear Team I was happy, that the support answer in such a quick time even if you asking several questions. For me i had a very good experience. Thank you very much
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G2crowd best support – clickhelp.com
Alex consistently provides me excellent support. Thank you!
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G2crowd best support – clickhelp.com
Response was quick that it was a known issue and then the issue was fixed quickly. And the email explaining when the fixed would be released was clear. Great job as always.
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G2crowd best support – clickhelp.com
Fast response sent me to the right area of your knowledge base. And from there I was able to find the answer to another question.
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G2crowd best support – clickhelp.com
Fast response. The improvement request logged on our behalf was heartening.
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G2crowd best support – clickhelp.com
Ian always comes through for me. Thanks to his help, I'm becoming a bit more comfortable using the CSS style sheet. That's something I've always wanted to do. Thanks Ian!
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G2crowd best support – clickhelp.com
Alex is very responsive and always resolves my issue. Thank you!
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G2crowd best support – clickhelp.com
ClickHelp Support has the best team onboard for sure!
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G2crowd best support – clickhelp.com
Alex was most helpful. His answers were prompt and thorough.
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G2crowd best support – clickhelp.com
Alex and the DEV team were able to quickly fix the issue. Much appreciated!
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G2crowd best support – clickhelp.com
Alex is always very patient with my questions. I really appreciate his help!
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G2crowd best support – clickhelp.com
Ian and everyone on support, as well as the DevOps team, deserve a standing ovation for their work!
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G2crowd best support – clickhelp.com
Loved that even though the feature I was looking for didn't exist, I still got a workaround suggestion, and the feature was put forth as a nice-to-have. Great support as always!
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G2crowd best support – clickhelp.com
Totally learned something new and was able to accomplish more than I was expecting!
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G2crowd best support – clickhelp.com
Daria answered my question thoroughly and helped me resolve my issue. Thank you!
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G2crowd best support – clickhelp.com
I totally love the ClickHelp team and the product. I have influenced 3 organizations to go for it. Hoping to sign up with you amazing folks through my current organization as well!
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G2crowd best support – clickhelp.com
Thank you for your prompt service! Your dedication to maintaining excellent service is commendable, and I am grateful for your commitment to continuously improving. Keep up the great work!
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G2crowd best support – clickhelp.com
The support team ROCKS! They are prompt in responding and have excellent investigation skills. They make my job easier.
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G2crowd best support – clickhelp.com
This was my first time getting assistance from Alyssa. She provided exactly what I needed to resolve my issue, in clear, well-written steps. Thank you!
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G2crowd best support – clickhelp.com
Answered my question quickly. Provided extra context and details to quell my concerns.
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G2crowd best support – clickhelp.com
Ian is an excellent trainer and knows ClickHelp very well
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G2crowd best support – clickhelp.com
Your customer support is beyond exceptional. Thanks!!
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G2crowd best support – clickhelp.com
Alex's responses are always so helpful with detailed examples, images with callouts, etc. ClickHelp Support is very impressive.
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G2crowd best support – clickhelp.com
Love learning that I'm not going to break my help center XD
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G2crowd best support – clickhelp.com
I appreciate the fact that someone provided service during East Coast morning hours. Very helpful!
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G2crowd best support – clickhelp.com
I appreciate VERY QUICK response of your service team and goodwill to improve your product.
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G2crowd best support – clickhelp.com
Ian was very attentive and followed up with me on a regular basis. I really appreciate that kind of service.
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G2crowd best support – clickhelp.com
I'm always pleased with the high level of service I receive from your team!
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G2crowd best support – clickhelp.com
Thanks to Alex K for the help in getting a demo arranged! :)
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G2crowd best support – clickhelp.com
As usual, fabulous support from the ClickHelp team. :) Thank you for making this so smooth, guys!
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G2crowd best support – clickhelp.com
Ian came up with several options to help us and walked us through the changes. He is very knowledgeable and patient.
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G2crowd best support – clickhelp.com
As usual, the support is answering quickly and does its best to deliver either the solution or a workaround. You are never alone when using ClickHelp
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G2crowd best support – clickhelp.com
ClickHelp has the best support. Fast responses, great information, always helpful.
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G2crowd best support – clickhelp.com
Alyssa has consistently demonstrated excellent customer support for me when I have questions. Thank you!
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G2crowd best support – clickhelp.com
Thank you so much for providing an actual person who knows what they are doing (Alex, for example) and not outsourcing to someone without the knowledge.
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G2crowd best support – clickhelp.com
The resolution was quick, accurate and effecient:)
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G2crowd best support – clickhelp.com
Perfect response, perfect result. You folk are fantastic.
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G2crowd best support – clickhelp.com
I know my request was outside the realm of traditional support questions, but in the end, I was able to get everything fixed! Definitely the definition of 'above and beyond.'
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G2crowd best support – clickhelp.com
ClickHelp Tech support has consistently been top notch!
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G2crowd best support – clickhelp.com
Thanks for the excellent support. The prompt response was helpful.
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G2crowd best support – clickhelp.com
Alex is always very very courteous and helpful. He is willing to help, and provides all the the necessary information I need to resolve my issues.
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G2crowd best support – clickhelp.com
As always, Ian and the Ops Team went above and beyond to help me resolve my problem. I appreciate it so much. :)
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G2crowd best support – clickhelp.com
Thanks for your quick response to my question. It was very helpful.
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G2crowd best support – clickhelp.com
Alex K. provided prompt and courteous support!
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G2crowd best support – clickhelp.com
Alex, Ian, and Mary always answer my questions so thoroughly and quickly. Thank you!
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G2crowd best support – clickhelp.com
Even when I wanted to give up, an inventive solution was found!!
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G2crowd best support – clickhelp.com
Daria was able to send me instructions on how to resolve my issue. Thank you!
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G2crowd best support – clickhelp.com
Ian was very helpful in resolving the issue I was facing. His solutions were direct for the solution. Keep it up.
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G2crowd best support – clickhelp.com
Ian was very helpful and resolved my question quickly. He was also very polite and personable. Thanks for all your support!
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G2crowd best support – clickhelp.com
I appreciate the attentiveness to my questions - thanks!
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G2crowd best support – clickhelp.com
Ian responded to my request very quickly, and resolved it. Thank you Ian for this, and all your help it's much appreciated.
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G2crowd best support – clickhelp.com
Even more evidence that ClickHelp delivers a strong product with great customer service!
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G2crowd best support – clickhelp.com
Your support has been excellent from the start. Thank you!
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G2crowd best support – clickhelp.com
Alex was quick to respond and suggest some troubleshooting.
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G2crowd best support – clickhelp.com
The service is fast and you can always find a solution to the problem.
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G2crowd best support – clickhelp.com

Add-on Services

Paid add-on services for anyone who needs to quickly get up to speed, get a beautiful portal without involving their web developers or migrate content from a non-standard format.

Styling & Branding

Looking to brighten up your content styles or the Reader UI? Our experts will help you get the exact design you need.

Content Migration

Moving content from one tool to another doesn’t have to be painful. Let our specialists handle the process.

Product Training

With our product experts’ guidance, get to know ClickHelp in no time. Training sessions just for you and your colleagues.

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