ClickHelp Technical Writing Blog

The creation of content is an on-going process. The company’s technical writers constantly create content to support the product, incorporating new features and developments. Additionally, it is common for similar issues to be covered in different documents, as is typical Continue reading »

These days, PDF files — short for “ Portable Document Format” — are one of the most regularly used files. One can say it has almost become a usual requirement that simplifies the interaction between departments and increases the working Continue reading »

If technical writing is your trade, you should know that it is not a one-way street. Technical writers collaborate with other stakeholders, such as managers, marketers, and developers. However, many writers tend to forget that they work primarily for the Continue reading »

A business requirements document (BRD) is a reflection of the main idea behind a project. It describes the goals and objectives of the project and the results it is designed to achieve. No matter what field you are working in Continue reading »

Today, documentation is one of your company’s assets. It helps your customers understand how your product works or, putting it differently, enhances the usability of your product. This is why documentation should often combine seemingly opposite features. It should be Continue reading »

Source: LinkedIn. For 70 years, the Society for Technical Communication (STC) has been at the forefront of advancing the theory and practice of technical communication. In this article, we'll take a closer look at the history and mission of the Continue reading »

Our latest Blossom update will take your content creation to the next level with Markdown import, better PDF export, Confluence import updates, and more. We have made the initial steps towards a complete transformation of the Contributor’s app that are Continue reading »

At least once in their career, most employees, both new hires and experienced ones, have faced a situation when they lack information concerning their working routine, business relations, or legal counsel (information about their rights and responsibilities). Each time this Continue reading »

In today's digital age, product documentation has become an essential component of a successful business. However, it's not just about having clear and concise documentation for your customers. It's also about creating a seamless experience for them when accessing this Continue reading »

Reading and comprehension skills’ is a term usually associated with schooling. We often hear these words pronounced by a school teacher and applied to students. We are used to thinking these skills are relevant only at the beginner stages of Continue reading »