ClickHelp Technical Writing Blog

Technical writing is all about the content that focuses on providing detailed and clear information on the product or service. It contains a factual and straightforward message. Technical writers convert complex technical information into useful and easy-to-understand language. You should Continue reading »

How to regulate the work of a large company? Let’s say a factory? Technical writers surely know the right answer: with the help of technical documentation. To be more specific, an operation and maintenance manual is the right thing for Continue reading »

The rate of chronic diseases constantly grows with early diagnosis and treatment. It all leads to an increasing number of patients undergoing diagnostics and surgical procedures. Such a rise is fueling the demand for medical devices. And medical devices, in Continue reading »

A new year has come, and we are excited to meet what it will bring us. Of course, we cannot divine what the future will be like. But we can discuss the most widely spread tendencies that will take place Continue reading »

The year 2020 has turned the conferencing upside down, and events in 2021 have primarily been online due to the COVID-19 pandemic. As we approach 2022, many events that were canceled or held online-only are planning a big off-line comeback Continue reading »

When most people hear the word “hat”, they think about headwear. But for technical writers, this is an abbreviation of a help authoring tool (HAT). Help Authoring Tools are used by technical communicators and software authors to create, publish, and Continue reading »

Success in the manufacturing industry depends on how everything works, so creating standard work by clearly defining and structuring what is done is crucial. Process, procedure, and work instructions are created to standardize and control work. And there are distinctive Continue reading »

What are the SEO peculiarities of online technical content creation? Of course, if you write password-protected user manuals covering sensitive information, SEO is the last thing you’ll care about. But what if you write public user manuals and knowledge bases Continue reading »

Behind all the shiny publicity that encourages consumers to buy your products, it is the technical documentation that helps them get the best experience from their purchase and successfully use it. When you show your product to the world, you Continue reading »

Today’s reality shows us that technology is integrated into our everyday life so that we can’t imagine doing simple things without electronic gadgets and smart devices. We study, communicate, consult doctors, buy food, tickets, clothes, and do far more things Continue reading »