ClickHelp Technical Writing Blog

What industries employ technical writers? It is really hard not to answer ‘all of them’. Yes, this profession is quite popular now, and many spheres require tech writing specialists. When you know where exactly you can find employment, you have Continue reading »

An API without a good user manual is next to useless. Developers would like a clear view of an API, code examples, detailed explanation of calls and parameters. And, they are not the only people visiting an API documentation portal Continue reading »

What is a perfect help topic? It is a topic that delivers a solution to its readers in the most efficient manner. Creating such topics means paying attention to their every element and analyzing them. Further, you will find practical Continue reading »

Metrics are the easiest way for managers to analyze work processes, make conclusions and see whether everything is going according to plan. If it is not, some changes need to take place. Metrics also help controlling employee performance and efficiency Continue reading »

We have written a lot of articles in this blog about self-development for technical writing specialists, given tips on writing user manuals, shared best practices of applying for a job as a technical writer. But one of the main topics Continue reading »

Technical writing is a global notion. Technical documentation is written or localized all over the world in so many different spheres. Just imagine how many technical terms there are. Even if you have been a technical writer for a long Continue reading »

Creating user manuals is a difficult task on its own. Making them good is even more difficult. If while reading these first two sentences you thought to yourself, ‘Well, my technical documentation is quite good, actually’ - you might be Continue reading »

What’s more important for a technical writer - language or technical skills? This question keeps coming up in techcomm discussions. It is partly rooted in the fact that technical writing as an industry is all over the place. There are user Continue reading »

Technical writing becomes more and more popular as technology develops fast. More people are getting interested in this sphere, and some of them want to retrain to get this job. However, people don’t know where to start and what skills Continue reading »

Being able to single-source technical documentation is arguably the main perk of modern technical writing tools . ClickHelp is among those help authoring tools that offer their clients various ways to single-source content. Single sourcing means that the same documentation Continue reading »