API Documentation Guidelines

API Documentation Guidelines

An API without a good user manual is next to useless. Developers would like a clear view of an API, code examples, detailed explanation of calls and parameters. And, they are not the only people visiting an API documentation portal Continue reading »

Create a Perfect Help Topic

Create a Perfect Help Topic

What is a perfect help topic? It is a topic that delivers a solution to its readers in the most efficient manner. Creating such topics means paying attention to their every element and analyzing them. Further, you will find practical Continue reading »

Metrics in Technical Writing

Metrics in Technical Writing

Metrics are the easiest way for managers to analyze work processes, make conclusions and see whether everything is going according to plan. If it is not, some changes need to take place. Metrics also help controlling employee performance and efficiency Continue reading »

ClickHelp - Single-Sourcing Techniques

ClickHelp - Single-Sourcing Techniques

Being able to single-source technical documentation is arguably the main perk of modern technical writing tools . ClickHelp is among those help authoring tools that offer their clients various ways to single-source content. Single sourcing means that the same documentation Continue reading »

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