ClickHelp Technical Writing Blog

Today’s reality shows us that technology is integrated into our everyday life so that we can’t imagine doing simple things without electronic gadgets and smart devices. We study, communicate, consult doctors, buy food, tickets, clothes, and do far more things Continue reading »

You know your product is fantastic. You’d like your customers to know it, too. And if you’re selling something more complicated than a nail, you cannot ignore the importance of user documentation. According to Forrester Consulting - over 70% of Continue reading »

Policies and procedures or a policy and procedure manual is a document that gives employees on all levels the information on how to cope with daily operations, be compliant with laws standards, and regulations, how to make decisions, and establish Continue reading »

So you have a broad range of products, a loyalty program, and advertising activity, but that doesn’t guarantee great sales. Booming sales are challenging to do without understanding how to describe a product so that a potential user wants to Continue reading »

Many content creators, technical writers, and other authors face the problem of content form choice. Content forms have the following classification: Long-form content Short-form content Micro content Long-form content provides a lot of information on the topic to say nothing Continue reading »

The field of technical communication is vast. It encompasses forms of communication that can help users accomplish a defined goal or task. Strictly speaking, any text intended to convey information about using technology is considered “technical communication.” Technical communicators specialize Continue reading »

Studies show that people easier perceive picture instructions than text. I often notice things like that: you may have a brilliant cookbook, but you don’t use it if it contains text only. You are looking for a how-to video or Continue reading »

Technical documentation is one of the main components of the software product in any respectable company. But not all organizations devote enough time to develop effective documentation. Oftentimes, there are situations when a software product is smart and ingenious, but Continue reading »

Who a technical writer is almost everyone seems to understand. But what is implied? To put it shortly, a technical writer is supposed to be a skilled wordsmith that converts complex technical information into easily readable documentation. Besides making accurate Continue reading »

Technical Description - Definition A technical description may be an individual document or a part of some other document. It can consist of only a couple of sentences or be several pages long. Technical description is a type of technical Continue reading »