ClickHelp Technical Writing Blog

The winter holidays are coming. The luckiest of us have already bought presents for their family, friends, and colleagues. But figuring out the perfect gift is not something everyone is equally good at. We have decided to create this blog Continue reading »

For ClickHelp, building strong relationships with clients is a matter of key importance. Trust is the foundation we have always been working towards as a company. Our users rely on us while we make sure that their data is safe Continue reading »

When people hear about technical writing they tend to put too much emphasis on the ‘writing’ part, which is understandable. Yes, tech writers do create a lot of written content, but in reality, their responsibilities and skills stretch far beyond Continue reading »

How do you understand ‘time management’? We see it as being able not just to allocate the right amount of time to a variety of tasks but also be less stressed out and more productive as a result. Some people Continue reading »

Improving work processes is what everyone is talking about. We ourselves have written a bunch of blog posts on this subject. Still, nothing is perfect, and many technical writers keep struggling with some difficulties and challenges regularly. Technical writing can Continue reading »

Technical writing requires tools for measurement and analysis like any other work process. Although, it is quite difficult to decide what metrics to use considering specifics of this field. We began discussing this topic a while ago and figured out Continue reading »

The role of a UX writer emerged not so long ago on the job market, but it has been growing ever since. Major companies like Google are heavily focused on everything UX-related and UX writing as well. UX writing looks Continue reading »

Not long ago, we posted the article called Language vs Technical Skills in Technical Writing , there we tried to figure out areas of improvement for an average technical writer. And, we also mentioned a modern trend in tech writing Continue reading »

How is emerging technology affecting technical writers , and should they be concerned at this point about their jobs? Let’s try to answer these questions in this blog post. Why Robots are Better Than People Now, we are experiencing a Continue reading »

Punctuation in English is considered by many somewhat optional. But quotation marks are an exception here - you can’t skip them in such cases like a direct quote, for example. Quotation marks usage is often found confusing as British English Continue reading »