ClickHelp Technical Writing Blog

There are two career paths that seem quite similar in terms of work processes, at least at first sight: technical writing and content writing. These two do overlap, but, actually, they are based on different concepts. So, which path should Continue reading »

Hundreds of tips can be found on the Internet on creating appealing resumes. There are some general guidelines and standards to follow regardless of the profession of choice. But, if you want to really impress your employer, you might want Continue reading »

There are many ways to make your technical documentation better. In this article, we are going to provide you with some general guidelines that are, sadly, often forgotten or overlooked. Let's start! Get Comfortable Yes, this first advice might seem Continue reading »

Hi, I’m Kesi Parker, a technical writer. I like to chat with technical writers on Facebook to get acquainted with new people and get new experience. And know what? In some companies, technical writers use MS Word or Google Docs Continue reading »

We have been mentioning readability on this blog quite a lot recently. No wonder, with modern trends like UX writing, this has become a real point of concern for may technical writing teams. Luckily, readability is not that abstract, it Continue reading »

Migrating to a new tool is a pain for anyone. Even when a new messenger is implemented in your company, there’s still this transition period. Yes, with sending messages being the primary function of an app, you still need time Continue reading »

There was a time when technical writers created documentation in text editors and sent it via email. Those were the dark times. Frustration and low efficiency surrounded the work process. But then online documentation tools appeared. They were designed to Continue reading »

We mentioned this name when we wrote about the most famous technical writers. And, this man really stands out in a good way. He was not just one of the first actual technical writers, but he was much more  Continue reading »

The winter holidays are coming. The luckiest of us have already bought presents for their family, friends, and colleagues. But figuring out the perfect gift is not something everyone is equally good at. We have decided to create this blog Continue reading »

For ClickHelp, building strong relationships with clients is a matter of key importance. Trust is the foundation we have always been working towards as a company. Our users rely on us while we make sure that their data is safe Continue reading »