ClickHelp Technical Writing Blog

Today, we live, communicate, and learn in an information space. Moreover, we trade in this space, and it is now normal to speak of knowledge monetization and information products. In the long run, the latter may materialize, for example, become Continue reading »

There are a lot of professions that allow you to work with documentation. However, reviewing documents is one of the most challenging tasks because of the necessary knowledge of fields of law. This blog will explain what a document reviewer Continue reading »

Any company owner would like their business to be self-contained. This means a fully balanced process using human, financial and material resources of its own. Such a company would have one great advantage – it would be fully independent of Continue reading »

Some time ago, when the IT industry was still ‘young’ and software products were not so many and diverse, releasing a product was mainly focused on such aspects as design, development, testing, and QA. It was mostly about building a Continue reading »

If you fear change, change the fear.” There’s Halloween in the air. We’ll be dressing in costumes, and someone may light bonfires to ward off spirits :) It’s a gut-wrenching (but at the same time fun) time, a high time Continue reading »

It's the fourth survey made by Postman – the world's leading API platform. The biggest ever report was held within four weeks in June and July 2022. It contains the thoughts of more than 37,000 developers and API professionals on Continue reading »

A product launch plan is a strategy developed to introduce a new product to potential customers. Some may think it is just a list of actions to create a buzz around the product, like trade shows, publications in the mass Continue reading »

Every time we come across instructions, manuals, online ‘help’ articles, or other technical documents, we have to deal with the results of component authoring. However, many people still don’t understand what it is and why component content has become the Continue reading »

It’s not enough just to write helpful content. Since people use search engines to find information, every website owner should know how search algorithms work. Otherwise, all your great articles can be lost somewhere on the Internet. This blog will Continue reading »

Currently, many content writers are facing the problem of being very limited in choosing the fields where they can apply their skills. These are usually the fields of marketing, PR, GR, advertising, media relations, etc. It means that a content Continue reading »