ClickHelp Documentation
Getting Started with ClickHelp

What is ClickHelp?

ClickHelp is a modern online documentation tool. This is a SaaS solution that will help you create topic-based documentation, publish user manuals online, export manuals to PDF, ePub, DOCX and other printed formats. You can find a description of available subscription plans on ClickHelp Pricing page. 

Check this video to learn what is ClickHelp in under 3 minutes:

Learn the Basics Lightning Fast

Finish the 15-minute ClickHelp tutorial to learn how to perform basic tasks:

And, here are the top-5 questions we are asked about our online documentation tool:

Q: Can I customize the way my documentation looks?

A: Yes, you can. Besides a set of ready templates, ClickHelp provides you with unlimited CSS design possibilities for your online documentation portal.

Q: Can I conduct documentation review with my team before publishing?

A: Yes, ClickHelp offers a powerful review process. You can create special reviwer users and give them access to specific projects, so they can add their comments. 

Q: Is SSO an option in ClickHelp?

A: Yes. ClickHelp supports the OpenID Connect technology of Single-Sign On. You can also log in to ClickHelp using Google as the OpenID Connect provider

Q: Can I use ClickHelp to create Context Help?

A: Yes, you can. Thanks to online documentation tool, you'll be able to place all the needed information right inside your app.

Q: Can I create Restricted User Manuals with your online tool?

A: Yes. Just specify whether you want to have restricted access to your documentation during the publishing process. 

Q: What formats are available for import?

A: You can import files of the following formats into your ClickHelp portal: CHM, HTML, DOCX, DOC, RTF, ODT.

Get more answers in our FAQ section.

We are Cross-Platfrom, Cross-Device and Cross-Browser

ClickHelp is a universal solution. It works on both Windows and Apple Mac OS.

Our online documentation tool supports all of your favourite browsers and devices - from mobile phones to HD TV! Our documentation project templates and portal home page templates are responsive as well, so you don't have to worry about this.

Your Online Documentation Portal



Microsoft Windows
Internet Explorer
Multiple Formats
Online ClickHelp Portal
HTML5 Web Help
Microsoft Word