ClickHelp Documentation

Understanding Roles and Permissions


In ClickHelp, there are three user types:

  • Authors. Authors can view unpublished content, edit topics, styles and files. Authors may have different permission levels depending on their roles.
  • ReviewersReviewers can view projects and Private publications. They can leave review comments, but cannot edit topics or manage styles or files in the File Storage.
  • Power ReadersPower Readers can view Restricted publications after logging in. They cannot see your Private publications or projects, cannot edit documents, cannot add review comments.

The table below shows how user types and roles are organized and what permissions they have.

ClickHelp User Roles and Permissions
Power Reader Reviewer Author
Permission Name

Corrector Translator Author Project Leader Projects Manager Administrator
Project Permissions

View projects list

View restricted publications

View private publications

Create projects

Rename projects

Delete projects

Publish projects

Rename publications

Delete publications

View project/publication settings

Change project/publication settings

Change publication visibility

Topic Permissions

Create topics

Edit topics

Delete topics

Add review comments

Create ToDo items

Edit ToDo items created by other users

Edit workflow fields

TOC Nodes Permissions

Move TOC nodes

Edit TOC nodes

Translation Permissions

Edit translations

Global Settings Permissions

View global settings

Change global settings

Storage Permissions

Create files

Edit files

Delete files

Create styles

Edit styles

Delete styles

Create scripts

Edit scripts

Delete scripts

User Management Permissions

Unlock Authors' documents

Delete users

View Authors list

Create Author accounts

View Authors' profiles

Edit Authors' profiles

Change Authors' permissions

Reset Authors' passwords

View Power Readers list

Create Power Reader accounts

View Power Readers' profiles

Edit Power Readers' profiles

Change Power Readers' permissions

Reset Power Readers' passwords

API Permissions

Create and use an API key

Reset other user's API key

Report Permissions

View reports