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ClickHelp Documentation

ClickHelp - Author, host and deliver documentation across platforms and devices!    Explore 200+ Features

In ClickHelp, there are three user types:

  • Authors. Authors can view unpublished content, edit topics, styles and files. Authors may have different permission levels depending on their roles.
  • ReviewersReviewers can view projects and Private publications. They can leave review comments, but cannot edit topics or manage styles or files in the File Storage.
  • Power ReadersPower Readers can view Restricted publications after logging in. They can neither see your Private publicatons or projects, cannot edit documents, cannot add review comments.

The table below shows how user types and roles are organized and what permissions they have.


ClickHelp User Roles and Permissions

User type:
Power Reader     

User Type:
Reviewer

Roles of the Author User Type
Permission Name Corrector Author Project Leader Projects Manager Administrator
Topic Permissions
View Restrictedly Published Topics X
X X X X X
View Unpublished Topics X
X X X X X
Create Topics
X X X X
Edit Topics
X X X X X
Add Review Comments to Topics

X
X
X
X
X
X
Create ToDo Items for Topics

X
X
X
X
X
X
Delete Topics
X X X X
Project Permissions
View Projects List X
X X X X X
Create Projects
X X X
Rename Projects
X X X
Publish Projects
X X X
Delete Projects
X X
Change Project/Publication Settings
X X X X
Change Publication Visibility
X X X
Rename Publications
X X X
Delete Publications
X X
TOC Nodes Permissions
Edit TOC Node
X X X X
Move TOC Node
X X X X
Storage Permissions
Create Files
X X X X X
Edit Files
X X X X X
Delete Files
X X X X X
Create Styles

X X X X
Edit Styles
X X X X X
Delete Styles
X X X X
Create Scripts
X X X X
Edit Scripts
X X X X X
Delete Scripts
X X X X
Global Settings Permissions
View Global Settings
X X X X X
Change Global Settings
X X X X
User Management Permissions
View Users List
X X X
View Other User Profile
X X X X X
Create User
X
Edit Other User Profile
X
Change User Permissions
X X X
Reset Other User Password
X
Unlock Other User Documents
X X X