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ClickHelp Documentation

Understanding Roles and Permissions

 

In ClickHelp, there are three user types:

  • Authors. Authors can view unpublished content, edit topics, styles and files. Authors may have different permission levels depending on their roles.
  • ReviewersReviewers can view projects and Private publications. They can leave review comments, but cannot edit topics or manage styles or files in the File Storage.
  • Power ReadersPower Readers can view Restricted publications after logging in. They cannot see your Private publications or projects, cannot edit documents, cannot add review comments.

The table below shows how user types and roles are organized and what permissions they have.

ClickHelp User Roles and Permissions
Power Reader Reviewer Author
Permission Name

Corrector Translator Author Project Leader Projects Manager Administrator
Project Permissions







View projects list







View restricted publications







View private publications







Create projects







Rename projects







Delete projects







Publish projects







Rename publications







Delete publications







View project/publication settings







Change project/publication settings







Change publication visibility







Topic Permissions








Create topics







Edit topics







Delete topics







Add review comments







Create ToDo items







Edit ToDo items created by other users







Edit workflow fields







TOC Nodes Permissions








Move TOC nodes







Edit TOC nodes







Translation Permissions








Edit translations







Global Settings Permissions








View global settings







Change global settings







Storage Permissions







Create files





Edit files







Delete files







Create styles







Edit styles







Delete styles







Create scripts







Edit scripts







Delete scripts







User Management Permissions







Unlock Authors' documents







Delete users







View Authors list







Create Author accounts







View Authors' profiles







Edit Authors' profiles







Change Authors' permissions







Reset Authors' passwords







View Power Readers list







Create Power Reader accounts







View Power Readers' profiles







Edit Power Readers' profiles







Change Power Readers' permissions







Reset Power Readers' passwords







API Permissions








Create and use an API key






Reset other user's API key







Report Permissions







View reports