ClickHelp User Manual

Release Notes: August 2024

Cover image for ClickHelp update from August, 2024

Here's what's new in our latest update. 

Notifications for Readers

Now, power readers can subscribe to topic updates. Authorized readers stay informed about changes to specific topics or entire publications, such as new content, deletions, and title updates.

Additionally, we've made version history available for the readers, allowing them to see and compare changes between published document versions.

API Documentation

We’ve enhanced our API documentation capabilities with several key updates:

  • Import from Readme.io: Easily migrate your API documentation from Readme.io to our platform and enjoy more features and flexibility.
  • Expanded import variations: Depending on your needs, you can now import definitions as a single topic, methods grouped by resources, or individual methods.

AnswerGenius Improvements

We've significantly improved AnswerGenius, making it smarter and more reliable. It now provides more accurate answers and better-formatted responses, reducing instances of "I don't know" and enhancing the overall user experience.

Design Enhancements

We've made several design improvements to ClickHelp for further consistency.

  • New font: The text is now clearer and easier to read, ensuring a consistent look on all devices.
  • Settings navigation: We've redesigned the settings screen with icons and a cleaner layout for intuitive navigation and reduced cognitive load.
  • Publishing Wizard: The first screen of the Publishing Wizard is now more user-friendly, presenting an organized layout.
  • Export Wizard: The Export Wizard has also been improved, with clear sections and helpful icons for context.

Other

  • Fixed bugs.
  • Other performance and stability improvements. 

These updates aim to enhance usability and provide a more seamless experience across our platform. Enjoy the new features and improvements!