ClickHelp User Manual

Release Notes: May 2024


Here's what was included in this update. 

AnswerGenius changes

  • AnswerGenius is now in open beta and is available to everyone.
  • AnswerGenius now supports restricted documentation to include in its answers. This is configurable.
  • AnswerGenius can now be shown to everyone or logged in users only.

Import improvements

  • We now support importing from GitBook.
  • Introduced special support for importing from MadCap Flare.

Password security settings

  • Added numerous new settings to allow customization of password complexity requirements, available as part of the Enterprise Security module.
  • Enhanced usability of the Change Password dialog.

Other

  • We changed the default pasting mode in the editor for content copied from outside ClickHelp to apply powerful style and tag cleanup. The option to paste “as is” remains untouched. Additionally, copying content from our editor to our editor behaves as before.
  • When exporting to PDF, the table header now repeats on the next page if the table spans more than one page.
  • Added support for certain types of proxies/redirects in IP Allowlist, utilized by Qrator software.
  • WriteAssist is now easier to find for first-time users thanks to a guided UI tour.
  • The Projects page now loads faster, especially in certain scenarios.
  • Significantly sped up locking, unlocking, and saving of large topics.
  • Home page editor fixes and improvements.
  • Fixed bugs.
  • Other performance and stability improvements. 

This update will begin rolling out on May 27th.