ClickHelp Documentation

Import from Google Docs

If you have some documents stored in the Google Docs web storage, you can migrate them to your ClickHelp documentation portal. Here are the steps:

  • Open your document in Google Docs.
  • Click File > Download > Web Page (.html, zipped)

This way, the document gets exported as a downloadable archive containing an HTML file and a folder with images from the topic. Now, move on to ClickHelp:

  • Open your Portal Dashboard and hover the mouse pointer over the plus button.
  • Click Import Existing Manual.
  • Select HTML/ XHTML/Web Help zipped.

  • You can set up the import according to your needs.

  • Drag and drop your zip file and click NEXT.

  • Once the import operation is completed, you'll see a screen with the new project link and its style files.

Once we open the project, we will see the imported help topic. As seen in the screenshot, styling and an image are in all the right places.

Importing Multi-Section Documents From Google Docs

What if your Google document is quite long and heavily-structured? ClickHelp understands multi-leveled headings and can transform a single Google doc file into several topics with precise hierarchy.
  • Here’s a document featuring headings of different levels:
  • Download it as a DOCX file by clicking File > Download > Microsoft Word (.docx).
  • Then import it as a Microsoft Word file.

    To learn more details on importing from Microsoft Word, refer to this topic: Import from Microsoft Word.
  • Alternatively, you can download and import your document as Web Page (.html, zipped). In this case, on the second step of importing, you can control how the imported document will be split into topics.

  • Here is the result. We have all our headings as pieces of one hierarchy.