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ClickHelp Documentation

Author Accounts

The maximum number of enabled author accounts in your ClickHelp portal is limited by your license. However, you can create as many author accounts as you need, but keep some of them disabled.

To give access to the authoring environment to a teammate, create a new author account for this person.

  • Click Tools | Manage Users... to navigate to the ClickHelp User Accounts page.
  • In the Authors category of the page, click Create Author and specify the account details in the Create New Author dialog.
  • Once you click OK, the system will create a new user account.
  • An e-mail notification with the access details will be sent at the e-mail address you specified in the account settings.