ClickHelp Documentation

Readability Metrics

A readability score is a computer-calculated index which can tell you what level of education a reader will need to understand a text easily. Readability really matters because technical writers should write documentation that users will understand and gladly keep reading. Moreover, search engines like Google also care. Google has even publicly stated that readability is one of the factors in its ranking algorithm. So, the readability score also helps you improve SEO.

That's why ClickHelp provides you with a number of readability metrics. For example, Flesch Reading Ease, Gunning Fog Index, New Dale-Chall Formula and so on. This will make your documentation more effective. In this section, you will find the details of all those metrics calculation and meaning, so you can read about them in detail.