ClickHelp Documentation

Documentation Outputs


Frequently asked questions about generating different types of documentation outputs.

[-] Can users download a PDF version of the documentation?
Yes. You need to prepare the PDF file beforehand, add it to the ClickHelp File Storage and insert a link to it into the header or footer of your help topics. Pay attention to conditional styles and elements - you can vary the content style and structure when preparing for the PDF output (remove video elements, remove topic footers, etc.). 
[-] What are the options for using the conditional tags?
With conditional tags in ClickHelp, you can create multiple versions of the same documentation by hiding or showing parts of content. You can use conditional blocks inside a topic content to make some parts conditional. You can assisgn Output Tags to topics in the Table of Contents to include/exclude them. You can even make project style and script files conditional by assigning Output Tags for them in the project settings. Learn more on Output Tags: Output Tags.
[-] How do I specify output tags for my output?
Output tags are created here: Tools > Global Settings... > Dynamic Output > Output Tags. After you create some tags, you will be able to use them for different parts of documentation - assign to text blocks, to topics, to style and script files. Later on, when you are ready to publish your projects, you specify one or several Output Tags on the first step of the Publish Wizard (in the advanced settings). Learn more on Output Tags: Output Tags.
[-] How to specify export configurations (if I want to export to PDF/DOCX/ePub, etc.)?
When exporting a publication, open the advanced publishing settings in the Publish Wizard. You will see a combo-box where you can choose an export configuration (or, create a new one and set it up as you move further in the Wizard).
[-] Can we create private publications available only to some clients?
Yes. You can create Restricted Publications and grant access only to certain Power Reader accounts. To learn more on the Power Reader account type, check this topic: Power Reader Accounts. To learn how to create documentation with restricted access, read Restricted User Manuals.