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ClickHelp User Manual

Gathering Reader Feedback

Reader feedback is an essential part of developing effective documentation. It helps monitor end users' satisfaction and how your documentation performs and, based on this information, improve your content.

There are different ways to get reader feedback: surveys, usability tests, reader interviews, commenting systems, etc. In ClickHelp, the following features are available:

Tip
Besides ready integrations and built-in features, you can use any other tool or system that provides an embed code by inserting it into the Topic Master Page.