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ClickHelp Documentation

Handling Fonts for Printed Output

In this article, you will learn how custom fonts for your printed documentation are handled by ClickHelp during export. There are a couple of simple rules you need to follow in order to make your user manuals look right in PDF and MS Word formats.

Fonts in PDF Output

Here are a couple of things you should be mindful of when choosing fonts for your PDF documentation output:

  1. If you have multiple font names specified in the font-family property for a style, only the first font name will be used. All fallback fonts are ignored.
  2. If the font is a common True Type (not Open Type) font installed on our server, it will be embedded into the PDF document. This means that every reader will be able to see the custom font in the PDF document regardless of whether the font is present in the reader's system or not.
  3. If the font is an Open Type font or an uncommon True Type font not installed on our server, the Sans Serif font will be used instead.
Information

If you need to use a custom font which is not supported in PDF output, you may try the following:

  1. Export your manual to Microsoft Word.
  2. Make sure you have the font installed in your system (it should appear in MS Word fonts dropdown in this case).
  3. Open the Word file and save it as PDF from Microsoft Word.

Fonts in Microsoft Word Output

As far as DOC and DOCX formats are concerned, the rules that apply to fonts in Microsoft Word outputs are the following:

  1. If you have multiple font names specified in the font-family property for a style, only the first font name will be used. All fallback fonts are ignored.
  2. Only font names, not the fonts themselves, are saved in Word files (DOC or DOCX). So, in order for a reader to be able to see the custom font, the font must be installed in the reader's system. Therefore, we recommend that you avoid using uncommon fonts for Word output and use popular fonts like Arial or Calibri instead.