ClickHelp User Manual

Use @mention in Review Comments

In ClickHelp, you can draw the attention of a user who is not actively working on the topic to a particular piece of content by mentioning them in a Review Comment.

Mentioning someone is really simple:

  1. When writing a Review Comment, type @.
  2. Start typing the name or username of the user you'd like to mention.
    You can mention only users who have access to the project you mention them in.
  3. Select the user from the popup list.
  4. Repeat steps 1-3 for as many users as you need to mention.
  5. Add/save the comment.

As a result, the mentioned user(s) will receive a corresponding notification and will automatically become a Watcher of the topic that contains that Review Comment.

Using Markdown to @mention Users

It's also possible to use the Markdown syntax to mention users. It will look like this:

[{display_name}][@{user_name}], e.g., [John Doe][@johndoe].

In this case, that text will be rendered as @John Doe, and the user, whose login name is johndoe, will receive a notification.