Sandbox Portal
ClickHelp Sandbox is a paid add-on that allows having an additional sandbox portal with the same subscription level, for purposes of integration development, styles and branding development, customization, and experiments — everything that you should probably avoid doing on the production portal just in case it may affect your live documentation.
|
Warning |
| According to the Sandbox Add-On rules, this additional portal should not be used for actual content development or delivery - this is only a sandbox environment for experiments and integrations. | |
Although the Sandbox portal is almost a complete copy of your live portal, there are certain differences. When the Sandbox portal is created, several things happen:
- Domain Mapping settings get reset
- Google Analytics gets turned off
- Indexing gets disabled in robots.txt
- "Login with" option is switched to "ClickHelp Login" in SSO settings
Sync Sandbox with the Production portal
To synchronize Sandbox with the production portal, simply create a support case requesting the sync. The Ops Team will do a full refresh within 24 hours — all data, settings, user accounts, and everything else will be copied to your Sandbox environment.