ClickHelp User Manual
Audit Trail Events
The Audit Trail feature provides an enhanced event logging of the changes made in your portal. The logged events are classified into four distinct categories: User, Topic, Project, and Portal, where each category signifies the specific application area impacted by the event.
All currently supported events are described in the following list:
|
Category
|
Event
|
Description
|
|---|---|---|
|
User
|
Password Changed
|
The user changed their password.
|
|
Password Reset
|
An administrator reset the user's password.
|
|
|
Created
|
A new user has been created.
|
|
|
Renamed
|
An administrator changed the user's login.
|
|
|
Login
|
A user logged in.
|
|
|
Logout
|
A user logged out.
|
|
|
API Key Reset
|
The user's API key has been reset. |
|
|
Login Failed
|
A user tried to log in with an incorrect password.
|
|
|
Locked
|
A user is locked out due to multiple unsuccessful login attempts with an incorrect password.
|
|
|
Topic
|
Created
|
A new topic has been created.
|
|
Updated
|
An existing topic has been modified.
|
|
|
Project
|
Created
|
A new project or translation project has been created.
|
|
Copied
|
An existing project has been copied.
|
|
|
Published
|
A project has been published. This counts for the creation of new publications and updating existing publications. | |
|
Deleted
|
A project or publication has been deleted.
|
|
|
Imported
|
A document has been imported.
|
|
|
Exported
|
A project or publication has been exported to a downloadable format.
|
|
|
Settings Changed
|
A project's settings have been changed.
|
|
|
Portal
|
Home Page Template Applied
|
A default Home page template has been applied.
|
|
Home Page Published
|
A draft version of the Home page in any language has been published.
|
|
|
Home Page Unpublished
|
A published version of the Home page has been removed.
|
|
|
Global Find and Replace
|
A Global Find and Replace operation has been performed.
|
|
|
File Unlocked
|
A style or script file is changed and unlocked. This counts for all style and script files in the portal.
|
|
|
Settings Changed
|
Portal settings have been changed. | |
|
Webhook Subscription Created
|
A new webhook subscription has been created. Currently, the event only hits when a new Zap with a ClickHelp trigger is created. |
|
|
Webhook Subscription Deleted
|
A webhook has been deleted. Currently, the event only hits when an existing Zap with a ClickHelp trigger is deleted. |