ClickHelp Documentation

Migrate from Confluence to ClickHelp

If you are looking to migrate from Confluence Cloud, Confluence Data Center, or Confluence Server, ClickHelp would be a great destination. ClickHelp is a solid alternative to any Confluence edition in terms of functionality and robustness.

Important

Migration and import are not the same. Import is a tool that significantly speeds up the migration process, but it is only a part of it. You should always manually check every import to ensure no content is missing, and the styling is preserved where necessary.

In ClickHelp, we provide Migration Services. Contact us at support@clickhelp.com if you're interested!

ClickHelp supports importing directly from Confluence as well as through the other supported formats: HTML, Word, and PDF.

Direct Import from Confluence

The direct import is very straightforward, and the Import Project Wizard will guide you through the process. And for a detailed how-to guide on the process, refer to this topic: Import a Space from Confluence.

Migration from Confluence to ClickHelp

The import functionality allows you to transfer your Confluence content as close to the original as possible. ClickHelp will:

Other Ways to Migrate from Confluence

Though the direct import from Confluence is the recommended way of importing since you get your content transferred as close to the original as possible, you can import your content using the other supported formats. This is useful, for example, if you don't have access to the Confluence portal or Confluence API but have your documentation stored in one of the output formats.

You can export your existing Confluence content by following the guide for your Confluence edition:

The preferred file format for import is HTML. You can use the following guide to import your content to ClickHelp: Import from HTML.

The import from Word or PDF is also possible:

If you haven't started your 14-day free trial yet, press the button below and proceed with the import:


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