Tech Writer Style Guide: Using Lists CorrectlyWhat do we want from any user manual? Clarity and consistency. And, good looks. How can we achieve this? Well, as far as looks are concerned, you can start off by reading this article on user documentation design. And, there’s Continue reading »
Active or Passive Voice in User Manuals and DocumentationIf you are a native English speaker then the choice between Active Voice and Passive Voice is likely to be obvious to you. But, if you are writing user guides in English or working in an English speaking team while Continue reading »
Possessive Case With Proper NounsAny technical writer should know their grammar. Actually, they should know a lot of other things and possess many other skills. But grammar comes first. In case you are wondering about the ‘other things’ a tech writer should be able Continue reading »
Capitalization Rules for User Guide TitlesIt seems capitalization is becoming sort of a problem. If you take a look at multiple websites, you’ll see the same word capitalized in different ways. I mean, is it Microsoft or MicroSoft? Or do we just write microsoft and Continue reading »
Documentation Team: How to Delegate TasksIt’s time to accept the facts: you can’t do it all by yourself. As skilled and task-oriented as you may be, juggling multiple projects at once can take a toll on you. You need to let others help you and Continue reading »
How to Write User Documentation and Help ManualsWhat is user documentation for a company? We know what it is for end users - a place where they can get acquainted with product functionality, get their questions answered and generally find out more about the product. But what Continue reading »
Guest Blog: How to Report Defects EffectivelyTechnical writers are specialists who can explain technically sophisticated things in simple terms, understandable for a specific audience. They know how to write and at the same time understand the engineering and technologies. Technical writers often face software errors which Continue reading »
How to Convert PDF to WordPDF and Word are on the list of the most used text formats. The dominance of Microsoft Word files is explainable - Microsoft Office is the king of desktop text editors for Windows users. But, why is PDF so popular Continue reading »
Taking Screenshots RightWe all take pictures of our screen from time to time because it is often the fastest way to show and explain something. And, this is one thing. But, when making screenshots is part of your working process - this Continue reading »
How Single Sign On Works - ExplainedIn this post, our authentication expert will share his experience with user authentication. We're sure you will recognize yourself at times, and will realize some issues with the password handling approaches you take. We will end up explaining very technical Continue reading »
