ClickHelp Technical Writing Blog

The role of a UX writer emerged not so long ago on the job market, but it has been growing ever since. Major companies like Google are heavily focused on everything UX-related and UX writing as well. UX writing looks Continue reading »

Remember, when you studied in college you had to deal with writing different papers? And, if they were not hand written there were all those requirements about the font size, the quotes, the page breaks…’Yuck! But my paper is very Continue reading »

The numbers paint an accurate picture: visual content rules the digital world. Articles that feature relevant images get about 94% more views than content without graphics. Moreover, the human brain is wired to respond better to visual stimuli than text Continue reading »

Let’s be honest. Speed is everything these days. If a website (or, an online documentation portal takes just one second too long to load, it can negatively affect your business. And, with the mobile Internet on the rise, online users Continue reading »

Readability is an obligatory feature for software documentation design. For any user documentation design, really. As you know, it is generally achieved by the font size, shape of letters, and contrast between text and the background. It can be either Continue reading »

The amount of helpful design resources keeps growing. But, still, the quality ones are hard to find without guidance. And, the guidance we offer! In case you are new to design and even creating a color scheme sounds impossible to Continue reading »

Monospaced fonts or non-proportional fonts are the ones where any symbol has the same width which is often achieved by adding more empty space before and after a letter or a character. Monospaced fonts always remind us of programming, code Continue reading »

Music is forever - or so they say. But, there’s definitely some truth in this statement. While some forms of art are lost and forgotten, music is something that has been accompanying people for thousands of years without losing its Continue reading »

Fonts are means of transmitting information. You know that you've picked the right ones when not the fonts grab readers' attention, but the message. Further in this post, we will take a look at common mistakes in font usage and Continue reading »

When you need to create user documentation, one thing you start thinking about is how this documentation will look like. Apparently, you can write great content and describe all the features for users. But what about the style, layout, fonts Continue reading »