ClickHelp Technical Writing Blog

You can create a truly awesome user manual. Hundreds of topics that describe every product feature thoroughly. Navigation elements that are conveniently located throughout the documentation. Your readability score is high. You’ve configured styles and scripts in your online documentation Continue reading »

ClickHelp has grown a lot for the past few years in terms of clients and feature-wise. If you think about it, these two facts are connected. Listening to our clients and fine-tuning our development road map based on the feedback Continue reading »

In this blog, we are mostly talking about classic user manuals and use those as a general example. Today we are going to look closer at two very popular use cases that are a bit different - FAQs and knowledge Continue reading »

The API industry keeps growing, and many companies require software for technical writing that would allow creating more comprehensive API technical documentation. No doubt, you can create API documentation even in plain text, but would it be readable? Modern techcomm Continue reading »

Documentation branding - a lot of people are doing it, but few know why it is such a necessity. In this post, we will touch upon the main goals of documentation branding and also equip you with the right tool Continue reading »

Online documentation was a very logical next step for technical writing. The Internet has become so easily accessible that looking up something online seems like a natural part of our lives. So, storing documentation online is not only a matter Continue reading »

We have been developing our help authoring tool, ClickHelp, for quite some time now. It has been a long journey of learning to prioritize things, to listen to feedback and apply it. Different workflows require different functionality, so we have Continue reading »

Documentation delivery is quite an important process and can be provided in different formats. You can send out PDF files, send printed documentation or host your documentation online. Having online documentation is very useful, as you can instantly share any Continue reading »

ClickHelp Aurora Polaris has been released recently. While you are already enjoying all the improvements and new functionality, we will keep describing the awesome changes and enhancements the new tool version brings. We would like you to get maximum benefit Continue reading »

We are about to provide you with another exclusive insight into the next ClickHelp product release! Today, we will share details of an exciting feature that will become available this March. ClickHelp users are getting the possibility of updating/adding any Continue reading »