ClickHelp Technical Writing Blog

In today's digital age, product documentation has become an essential component of a successful business. However, it's not just about having clear and concise documentation for your customers. It's also about creating a seamless experience for them when accessing this Continue reading »

If you are an API technical writer, chances are you have heard of Swagger. In this blog, we will explain the main tools that Swagger offers, the advantages of this powerful platform, and ways to connect your API documentation created Continue reading »

Choosing a technical documentation tool is not an easy task. For instance, you should compare a lot of platforms and make a final decision. This blog will explain the difference between Confluence and ClickHelp so you can choose an appropriate Continue reading »

As your business grows, the knowledge base of your company expands, and your employees might need new tools to manage it. Technical documents stored on PCs often get lost, or people just forget to share them in the common folders Continue reading »

It is a well-known fact that English is the dominant language on a stage of global e-commerce, but this is not the case when one size fits all. It can be challenging for a company to launch its product or Continue reading »

What Is DITA? DITA is short for The Darwin Information Typing Architecture. It comprises the principles of specialization and inheritance that are much like the Darwinian theory. “Information typing” means the classification of information into topics, not “typing” as in Continue reading »

An FAQ is a list of frequently asked questions about a product or a service. They can be found on websites, occupy special forum sections, or be part of an online documentation portal. Fun fact - an FAQ section doesn’t Continue reading »

ClickHelp is a tool for technical writers that offers enormous possibilities. We would like for each user to be able to use our software to its full potential. To help with that, I’ve come up with a list of mistakes Continue reading »

Let’s talk about versioning user manuals today. This concept has far more use cases than one might think. We will name some of the most popular ones and talk about the means ClickHelp, a cloud solution for help writing, offers Continue reading »

Remember when you had to actually install software on your PC to write technical documentation. That wasn't entirely terrible, but if you think about it... you had to worry about so many unnecessary things like system requirements, enough free space Continue reading »