ClickHelp Technical Writing Blog

A clear and flexible review process is a highly demanded feature for a help authoring tool. This comes as no surprise as reviewing directly influences the quality of documentation. Which, in its turn, affects a company’s credibility. In this post Continue reading »

Are you searching for a help authoring tool but don’t know what to choose ? Have a look at the following infographic post that clearly shows what features you will get and how your business process will improve by using ClickHelp Continue reading »

You know what’s special about the ClickHelp team? Unlike many other vendors, we don’t believe in trials with restricted functionality. We want to help technical writers find a perfect tool for documentation writing, so, our rules are simple — if Continue reading »

What do you expect from a help authoring tool? Let us try and guess: an intuitive interface, stability, flexibility in terms of features, a lot of supported formats, a great customer service, a reasonable price. We might have missed out Continue reading »

Working in support means knowing your company product really good. But, it is kind of hard to be an expert in something that is constantly changing, updating, and growing in terms of functionality, don’t you think? Sure it is. What Continue reading »

Getting things done online' seems to be the main trend in the product documentation field now. And, this is not only a matter of user manuals - all text editing goes online. Millions of people create documents in web applications Continue reading »

Many software companies who develop Windows desktop applications still ship their software help systems in the CHM format (Windows Help File, HTML Help). In this post, we’ll talk about an alternative format (Web Help) and the transition path. If you Continue reading »

ClickHelp Free - a no-cost plan of our online documentation tool! With this plan, you can put some of your user manuals online today, at no charge. Start getting noticed on the web with your documentation, it is easy Continue reading »

When technical writers are working in a Team, they organize the teamwork in a certain manner. This means that there is some workflow they are using - either formally, or not. Let’s see how our technical writing tool assists technical writer Teams with this Continue reading »

Today, we are publishing the 2 nd part of the short overview of documentation tools , which are analogs of our ClickHelp tool. This is not an in-depth review of the tools functionality - you can find a plenty of Continue reading »