ClickHelp Technical Writing Blog

A QR code or a Quick Response code is a type of matrix barcode first designed in 1994 in Japan to track vehicles in the automotive industry during the manufacturing process, not as a helpful marketing tool we see today Continue reading »

This is the second part of our introduction to the “Markdown universe”. In our previous post, you can learn more about Markdown history. Today we are talking about the variety of editors for Markdown. Variety of Markdown Editors Nowadays, Markdown Continue reading »

Do you know that 90% of users prefer instructional videos when they want to learn something? Just imagine how many people watch YouTube every day looking for How-to videos to say nothing about those who choose video courses. Not only Continue reading »

As everyone says today, 2020 has drastically changed everything: our private lives, hobbies, relationships, habits, and careers. Technical writing is no exception. Unexpectedly, the pandemic has brought so much new in this sphere that we all need to figure out Continue reading »

Agriculture was the key element in the development of our entire civilization. It started thousands of years ago with gathering wild grains and later planting them. A lot of significant inventions were happening around agriculture and that enabled countries to Continue reading »

AI is a technology with crazy potential. And, a lot of weird things are happening around it, too - you might have noticed that recently vendors can call anything ‘AI’ just to get their target audience interested. This is why Continue reading »

The tone of voice is quite a popular idea, especially for big companies. It provides the means to improve communication and connect with clients on a more personal level. Is there a place for the tone of voice in help Continue reading »

Many technical writers love techy things and technology. This has a lot to do with the fact that numerous techcomm specialists either already have technical skills or are going to acquire them in the work process. If you love technology Continue reading »

The world will be celebrating International Literacy Day on September 8. Launched by UNESCO in 1966, it is still an important day for the whole international society. Modern technology advancements make us think we are living in the world of Continue reading »

One of the most basic elements of selling a product is helping consumers understand what the product is. For software-as-a-service (SaaS) companies, this can prove to be an obstacle, as many have complex, technical applications or market themselves to an Continue reading »