ClickHelp Technical Writing Blog

One of the most basic elements of selling a product is helping consumers understand what the product is. For software-as-a-service (SaaS) companies, this can prove to be an obstacle, as many have complex, technical applications or market themselves to an Continue reading »

Do you ever feel like not much is going on for you professionally? If you are the only tech writer in a team, or a freelancer you might as well feel a lack of communication with peers. Are you hoping to Continue reading »

Today, June 14, is the International Blogger Day. Or, is it? Turns out there is no official blogger day, but it seems that in 2004 some people did choose this day to celebrate their passion for blogging! And, for the Continue reading »

Do people read technical documentation? This question has always been kind of looming over technical writing. And, this year, it became known to a much larger audience. Last Thursday, on September 13, 2018, the annual Ig Nobel Prize ceremony took Continue reading »

Famous technical writers are not superstars. Paparazzi would hardly find them interesting. But we, the techcomm community, do actually find them extremely interesting and very important for the whole industry. Some tech writers are doing the job well, others - outstandingly Continue reading »

Today is a very special day for all technical writers! The ClickHelp team would like to congratulate you on your professional success as today is your holiday - the Technical Writing Day. Wait. What do you mean there is no Continue reading »

Technical writing is constantly evolving due to technological advances. Among the upcoming trends in techcomm there are AI, the Internet of Things, online help authoring and many others. So in order to be a valuable player on the team and Continue reading »

Last year we hired a new player to our team - Bradley Nice, a former technical communicator and blogger on Medium. Brad has a vast amount of experience in both being a part of technical documentation departments in companies and Continue reading »

National Libraries Day is a national observance sponsored by the American Library Association and libraries across the USA each April. This year it takes place on April 16th. This annual event is the celebration of the contributions made by libraries Continue reading »

In a constantly changing world we should keep ourselves up-to-date with evolving technology. The more forward-minded you are, the more valuable player you are in the team and an employee on the market. That’s why it is important to constantly Continue reading »