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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

Documentation as a Startup Intellectual Property

Documentation as a Startup Intellectual Property

Let’s start with considering a hypothetical AI startup that develops a revolutionary natural language processing (NLP) platform. Despite the groundbreaking nature of their technology, the startup fails to provide any technical documentation detailing how developers can integrate their APIs, customize models, or troubleshoot common issues. As a result, potential investors are skeptical about the startup’s…

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Posted in Technical Communication on 5/22/2024

12 Best API Documentation Software and Tools for 2024

12 Best API Documentation Software and Tools for 2024

Clear and comprehensive API documentation is crucial for developers building applications that interact with APIs. With the right tools, creating detailed reference docs, tutorials, and other API documentation can be much easier. In this article, we’ll compare some of the top API documentation software and tools available in 2024 based on features, ease of use,…

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Posted in Technical Communication on 5/1/2024

Best Knowledge Base Examples

Best Knowledge Base Examples

If you are facing a situation when multiple employees are constantly asking the same questions or needing guidance on the same topics, and new employees require a significant amount of time and resources for onboarding and training, it may indicate a lack of easily accessible information within the company. In such cases, a knowledge base…

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Posted in Technical Communication on 4/24/2024

What Is a Component Content Management System (CCMS)?

What Is a Component Content Management System (CCMS)?

It may be difficult to believe, but not so long ago content used to be created without using Component Content Management Systems (CCMS). This presented certain challenges for technical writers, challenges that we have all but forgotten today. For example, inconsistencies, redundancies, and inefficiencies in the content production workflow due to poor version control and…

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Posted in Technical Communication on 4/3/2024

11 Best Training Documentation Software and Tools for 2024

11 Best Training Documentation Software and Tools for 2024

In recent years, there has been a significant transition of educational technologies to an online format. This shift has led to the widespread adoption of various digital tools and platforms aimed at facilitating remote learning. Consequently, we are currently witnessing the emergence of novel educational formats, including virtual classrooms (such as Zoom, Google Meet, and…

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Posted in Technical Communication on 3/27/2024

Diataxis: How It Helped ClickHelp to Transform the Documentation Experience

Diataxis: How It Helped ClickHelp to Transform the Documentation Experience

Diataxis calls itself a “systematic approach to technical documentation authoring.” In a nutshell, it’s a framework for building your documentation. It puts the needs of the reader—the person we’re writing our documentation for—as a priority and the cornerstone of documentation creation. In the center of the Diataxis are four distinct user needs and four documentation…

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Posted in Technical Communication on 3/6/2024

Technical Communication Conferences in 2024

Technical Communication Conferences in 2024

Regardless of experience level, it is essential for technical communicators to stay current with emerging trends and industry best practices. Attending conferences is one of the finest methods to achieve this. In 2024, excellent technical communication conferences will be held all over the world, offering opportunities to learn new skills, connect with other professionals, and…

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Posted in Technical Communication on 1/31/2024

40 Best Help Authoring Software and Tools for 2024

40 Best Help Authoring Software and Tools for 2024

In 2024, technical writers will have better tools than ever to create, edit, and publish professional documentation and other complex content. Read on for an inside look at the very best authoring solutions that technical writers should have on their radars to work smarter and more efficiently in 2024, crafting everything from a simple how-to…

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Posted in Technical Communication on 1/3/2024

The Future of Technical Writing: Trends and Technologies to Watch in 2024

The Future of Technical Writing: Trends and Technologies to Watch in 2024

In 2032, the Bureau of Labor Statistics (US) anticipates a 7% increase in job prospects for technical writers. Now, as we go into 2024, we’re starting to see that the prediction has proven to be accurate. Today, technical writing is a rapidly developing sector expected to experience substantial growth in the coming years. The increased…

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Posted in Technical Communication on 12/27/2023

Will AI Destroy Jobs or Create New Ones?

Will AI Destroy Jobs or Create New Ones?

Artificial intelligence is set to transform the job landscape in the coming years. According to a new forecast from Forrester Research, while automation and AI will replace nearly 5% of jobs in the US by 2030, generative AI alone will influence over 11 million jobs by reshaping daily tasks and workflows. This suggests that although…

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Posted in Technical Communication on 12/20/2023