ClickHelp Technical Writing Blog

Today’s reality shows us that technology is integrated into our everyday life so that we can’t imagine doing simple things without electronic gadgets and smart devices. We study, communicate, consult doctors, buy food, tickets, clothes, and do far more things Continue reading »

The field of technical communication is vast. It encompasses forms of communication that can help users accomplish a defined goal or task. Strictly speaking, any text intended to convey information about using technology is considered “technical communication.” Technical communicators specialize Continue reading »

Studies show that people easier perceive picture instructions than text. I often notice things like that: you may have a brilliant cookbook, but you don’t use it if it contains text only. You are looking for a how-to video or Continue reading »

What Is Technical Communication and Who Is a Technical Communicator? The definition of technical communication is the following: it is a type of communication that is aimed at providing readers with clear and accurate information on how to use and Continue reading »

Technical writing is an occupation that requires new skills and knowledge update all the time. Sometimes, such simple things as sharing experiences or answering questions from colleagues can help to solve a lot of problems. That’s why professional communities for Continue reading »

Last year has drastically changed our reality, and a lot of companies still work remotely. They’ve managed to establish their processes online, which is a miracle. Hiring and onboarding new employees has gone online as well, and it requires a Continue reading »

It’s hard to imagine our lives without the Internet here and now. It is our go-betweener in communicating with those far away; watching movies, listening to music, playing games on the web, and even reading technical documentation. Virtual reality absorbs Continue reading »

A QR code or a Quick Response code is a type of matrix barcode first designed in 1994 in Japan to track vehicles in the automotive industry during the manufacturing process, not as a helpful marketing tool we see today Continue reading »

This is the second part of our introduction to the “Markdown universe”. In our previous post, you can learn more about Markdown history. Today we are talking about the variety of editors for Markdown. Variety of Markdown Editors Nowadays, Markdown Continue reading »

Do you know that 90% of users prefer instructional videos when they want to learn something? Just imagine how many people watch YouTube every day looking for How-to videos to say nothing about those who choose video courses. Not only Continue reading »