ClickHelp Technical Writing Blog

Agriculture was the key element in the development of our entire civilization. It started thousands of years ago with gathering wild grains and later planting them. A lot of significant inventions were happening around agriculture and that enabled countries to Continue reading »

AI is a technology with crazy potential. And, a lot of weird things are happening around it, too - you might have noticed that recently vendors can call anything ‘AI’ just to get their target audience interested. This is why Continue reading »

The tone of voice is quite a popular idea, especially for big companies. It provides the means to improve communication and connect with clients on a more personal level. Is there a place for the tone of voice in help Continue reading »

Many technical writers love techy things and technology. This has a lot to do with the fact that numerous techcomm specialists either already have technical skills or are going to acquire them in the work process. If you love technology Continue reading »

The world will be celebrating International Literacy Day on September 8. Launched by UNESCO in 1966, it is still an important day for the whole international society. Modern technology advancements make us think we are living in the world of Continue reading »

One of the most basic elements of selling a product is helping consumers understand what the product is. For software-as-a-service (SaaS) companies, this can prove to be an obstacle, as many have complex, technical applications or market themselves to an Continue reading »

Do you ever feel like not much is going on for you professionally? If you are the only tech writer in a team, or a freelancer you might as well feel a lack of communication with peers. Are you hoping to Continue reading »

Today, June 14, is the International Blogger Day. Or, is it? Turns out there is no official blogger day, but it seems that in 2004 some people did choose this day to celebrate their passion for blogging! And, for the Continue reading »

Do people read technical documentation? This question has always been kind of looming over technical writing. And, this year, it became known to a much larger audience. Last Thursday, on September 13, 2018, the annual Ig Nobel Prize ceremony took Continue reading »

Famous technical writers are not superstars. Paparazzi would hardly find them interesting. But we, the techcomm community, do actually find them extremely interesting and very important for the whole industry. Some tech writers are doing the job well, others - outstandingly Continue reading »