Technical Writing Blog

Whether you are planning a product launch, structuring research, or running a brainstorming session with your team, the right mind mapping software can change how you think and work. Visual maps help people organize complex information faster than linear notes, see connections between ideas, and move from scattered thoughts to clear plans. This guide covers…

Imagine a DevOps engineer at a fast-growing fintech firm starting their Monday: they sift through outdated Confluence wikis for the latest Kubernetes configs, dig up static PDFs buried in email threads and Slack channels, and comb through Zendesk tickets just to answer a routine BigQuery question. Hours are lost weekly to this documentation chaos that…

The rise of AI tools like ChatGPT has many technical writers feeling uneasy about their job security. Headlines warn that robots are coming for a lot of jobs, especially professions involving writing and content creation. With AI assistants now able to generate coherent paragraphs and even full articles at the click of a button, some…

The rise of AI text generators has been nothing short of meteoric. Since ChatGPT launched in late 2022, these tools have exploded in popularity, thanks to their ability to generate text that is both grammatically correct and semantically meaningful. While ChatGPT is everything everyone’s talking about, the big deal is actually the engine that powers…

The tech industry is constantly evolving, so it’s important to stay up-to-date with the latest developments and be adaptable and open-minded to new technologies and trends. Today we’re reflecting on ChatGPT by OpenAI. This revolutionary technology is all over the news, so we couldn’t walk on by it and decided to look at it in…

Every growing company will sooner or later face the problem of creating a document management system (DMS). For this, certain steps should be made, and the first one is to decide whether it will be an on-premise or a cloud-based document management system. Looks like a simple question, but the system will have to meet…

A new year has come, and we are excited to meet what it will bring us. Of course, we cannot divine what the future will be like. But we can discuss the most widely spread tendencies that will take place in 2022 as we did in the past years. Let’s stick to our nice tradition…

It doesn’t matter what kind of goal your business has at the moment (better understanding of customers’ needs, investigating new trends, creating high-quality online help, etc.), data and information always have a crucial role. What we see today is that there are so many services, tools, and apps; some of them solve totally different problems,…

Launching your own startup, one may face a lot of issues related to establishing processes (sales, marketing, support, production, employment, etc.), fine-tuning them, and finding a niche that will help you grow. Software is a must in any business today as it solves the majority of the above-mentioned problems. Even businesses that, on the surface,…

Last year was a huge challenge for the whole world. So many people had to change their careers as the global lockdown deprived them of their income. And, many people got stuck at home working. But I guess that is not the worst thing that might have happened. At least they do not have to…