Technical Writing Blog

In the artificial intelligence ecosystem, many businesses have turned to tools like ChatGPT to streamline their operations, enhance customer interactions, and increase overall efficiency. As a result, a whole ‘generation’ of companies in fields such as IT, data privacy, and marketing became highly dependent on ChatGPT for various tasks, from content creation to automating customer…

Technical writing serves as an important tool in converting complex information into user-friendly documentation in the world of ever-changing technology. Tech writers always strive to make their content clear, concise, and interesting. With the development of AI tools, new ways have been discovered that could support their productivity and creativity. Imagine a situation where a…

With a wide range of innovations in the field of Artificial Intelligence, a new buzzword has cropped up: RAG, also known as Retrieval-Augmented Generation. This innovative concept holds great potential for changing how we interact with AI systems in the future by making them more intelligent, efficient, and effective. For instance, think of a virtual…

Artificial Intelligence (AI) stands at the forefront of technological innovation, promising to revolutionize the way companies operate. However, the path to integrating AI is fraught with challenges that can hinder its adoption. In a LinkedIn survey we conducted not long ago, we posed a simple question to our audience: “What reasons prevent you from using…

The rise of AI tools like ChatGPT has many technical writers feeling uneasy about their job security. Headlines warn that robots are coming for a lot of jobs, especially professions involving writing and content creation. With AI assistants now able to generate coherent paragraphs and even full articles at the click of a button, some…

The rise of AI text generators has been nothing short of meteoric. Since ChatGPT launched in late 2022, these tools have exploded in popularity, thanks to their ability to generate text that is both grammatically correct and semantically meaningful. While ChatGPT is everything everyone’s talking about, the big deal is actually the engine that powers…

The tech industry is constantly evolving, so it’s important to stay up-to-date with the latest developments and be adaptable and open-minded to new technologies and trends. Today we’re reflecting on ChatGPT by OpenAI. This revolutionary technology is all over the news, so we couldn’t walk on by it and decided to look at it in…

Every growing company will sooner or later face the problem of creating a document management system (DMS). For this, certain steps should be made, and the first one is to decide whether it will be an on-premise or a cloud-based document management system. Looks like a simple question, but the system will have to meet…

A new year has come, and we are excited to meet what it will bring us. Of course, we cannot divine what the future will be like. But we can discuss the most widely spread tendencies that will take place in 2022 as we did in the past years. Let’s stick to our nice tradition…

It doesn’t matter what kind of goal your business has at the moment (better understanding of customers’ needs, investigating new trends, creating high-quality online help, etc.), data and information always have a crucial role. What we see today is that there are so many services, tools, and apps; some of them solve totally different problems,…