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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

HTML Manual: The Ultimate Guide for Beginners and Beyond

HTML Manual: The Ultimate Guide for Beginners and Beyond

HTML, or HyperText Markup Language, is the backbone of web development. It provides the structure and layout for web pages, enabling developers to create visually appealing and user-friendly sites. Whether you’re a complete beginner or looking to sharpen your skills, this guide will walk you through the essentials of HTML—from basic tags to advanced features—ensuring…

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Posted in Education on 7/15/2025

Readability Metrics Explained: How to Measure and Improve Your Text’s Clarity

Readability Metrics Explained: How to Measure and Improve Your Text’s Clarity

Clarity in writing is more important than ever. Whether you’re crafting a blog post, a technical report, or marketing copy, making your writing easy for readers to understand can significantly impact engagement and comprehension. This is where readability scores become essential. In this article, we’ll explore what readability scores are, why they matter, the most…

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Posted in Education on 7/9/2025

Dale-Chall Readability Formula: How It Works and When to Use It

Dale-Chall Readability Formula: How It Works and When to Use It

In presenting new information, clarity is more essential than ever. Whether you’re addressing students, experts, or a general audience, your message must be easy to understand. That’s where readability formulas come in. One of the most established, well-researched, and widely used tools is the Dale-Chall Readability Formula. Known for its precision and application in education,…

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Posted in Education on 7/7/2025

Lewin’s Change Model in Action: How to Prepare, Implement, and Sustain New Processes

Lewin’s Change Model in Action: How to Prepare, Implement, and Sustain New Processes

As the world rapidly evolves in response to changing business landscapes, companies must also adapt to address new challenges, technologies, and business requirements. Embracing change—whether through new technologies, team restructuring, or cultural shifts—is essential for success. Effective change management is the key to ensuring that this success is sustainable over the long term. One of…

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Posted in Education on 5/7/2025

Data, Information, Knowledge: What’s the Difference?

Data, Information, Knowledge: What’s the Difference?

There is an old saying: Knowledge is knowing a tomato is fruit; wisdom is knowing not to put it in a fruit salad. This is fully applicable to distinguishing data, information, and knowledge. While the difference between these concepts is significant, today data, information, and knowledge have become universally interchangeable terms. However, understanding the distinctions…

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Posted in Education on 4/21/2025

Employee Training Materials: Internal Wikis and Corporate Knowledge Bases

Employee Training Materials: Internal Wikis and Corporate Knowledge Bases

Effective employee training is essential in today’s business environment, as it helps build a knowledgeable and skilled workforce. One of the most powerful tools for achieving this is an in-house company wiki or knowledge base. These web-based repositories not only serve as a foundation for training but also enable employees to share information and collaborate….

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Posted in Education on 4/18/2025

How to Import a Space from Confluence to ClickHelp: A Migration Guide

How to Import a Space from Confluence to ClickHelp: A Migration Guide

We’re not asking why you want to move your documentation from Confluence to ClickHelp.  We’re just telling you how to do it. Before You Begin Make sure you have the following: Starting the Import Note: In ClickHelp, a Project serves as the equivalent of a Confluence Space. Selecting Your Confluence Edition The Confluence Login step…

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Posted in Education on 3/11/2025

Flesch Reading Ease Formula: A Complete Guide

Flesch Reading Ease Formula: A Complete Guide

Ever wondered why some texts feel effortlessly clear while others leave you scrambling for a dictionary?  The secret often lies in readability—and formulas like the Flesch Reading Ease Formula are the keys to unlocking it.  In this guide, we’ll break down how these formulas work, why they matter, and how to use them to connect…

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Posted in Education on 3/11/2025

The Coleman-Liau Index: Why Use It for Readability?

The Coleman-Liau Index: Why Use It for Readability?

Ever feel like you’re writing into a void? You’ve poured hours into crafting your docs but somehow something just doesn’t click with users? Well, maybe this something is a problem with readability. Meet the Coleman-Liau Index. Let’s take a look into this readability compass and see how it can sharpen your content’s impact. What Is…

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Posted in Education on 3/7/2025

How to Make a Background Image in Microsoft Word Template: Step-by-Step Guide

How to Make a Background Image in Microsoft Word Template: Step-by-Step Guide

The presentation of your documentation matters just as much as its content. An image instead of a plain white background is just another way to reinforce your brand identity, enhance readability, and create a cohesive look across reports, letterheads, or marketing materials. The best part? You don’t need advanced design skills to achieve this. Just…

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Posted in Education on 3/6/2025