Technical Writing Blog

HTML, or HyperText Markup Language, is the backbone of web development. It provides the structure and layout for web pages, enabling developers to create visually appealing and user-friendly sites. Whether you’re a complete beginner or looking to sharpen your skills, this guide will walk you through the essentials of HTML—from basic tags to advanced features—ensuring…

Clarity in writing is more important than ever. Whether you’re crafting a blog post, a technical report, or marketing copy, making your writing easy for readers to understand can significantly impact engagement and comprehension. This is where readability scores become essential. In this article, we’ll explore what readability scores are, why they matter, the most…

In presenting new information, clarity is more essential than ever. Whether you’re addressing students, experts, or a general audience, your message must be easy to understand. That’s where readability formulas come in. One of the most established, well-researched, and widely used tools is the Dale-Chall Readability Formula. Known for its precision and application in education,…

As the world rapidly evolves in response to changing business landscapes, companies must also adapt to address new challenges, technologies, and business requirements. Embracing change—whether through new technologies, team restructuring, or cultural shifts—is essential for success. Effective change management is the key to ensuring that this success is sustainable over the long term. One of…

There is an old saying: Knowledge is knowing a tomato is fruit; wisdom is knowing not to put it in a fruit salad. This is fully applicable to distinguishing data, information, and knowledge. While the difference between these concepts is significant, today data, information, and knowledge have become universally interchangeable terms. However, understanding the distinctions…

Effective employee training is essential in today’s business environment, as it helps build a knowledgeable and skilled workforce. One of the most powerful tools for achieving this is an in-house company wiki or knowledge base. These web-based repositories not only serve as a foundation for training but also enable employees to share information and collaborate….

We’re not asking why you want to move your documentation from Confluence to ClickHelp.  We’re just telling you how to do it. Before You Begin Make sure you have the following: Starting the Import Note: In ClickHelp, a Project serves as the equivalent of a Confluence Space. Selecting Your Confluence Edition The Confluence Login step…

Ever wondered why some texts feel effortlessly clear while others leave you scrambling for a dictionary?  The secret often lies in readability—and formulas like the Flesch Reading Ease Formula are the keys to unlocking it.  In this guide, we’ll break down how these formulas work, why they matter, and how to use them to connect…

Ever feel like you’re writing into a void? You’ve poured hours into crafting your docs but somehow something just doesn’t click with users? Well, maybe this something is a problem with readability. Meet the Coleman-Liau Index. Let’s take a look into this readability compass and see how it can sharpen your content’s impact. What Is…

The presentation of your documentation matters just as much as its content. An image instead of a plain white background is just another way to reinforce your brand identity, enhance readability, and create a cohesive look across reports, letterheads, or marketing materials. The best part? You don’t need advanced design skills to achieve this. Just…