Innovative Software Documentation Tool

Feature-rich cloud platform for your technical writing needs

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Flexibility and Power

Rich topic content: videos, surveys, quizzes, feedback forms, etc.
White-label branding and custom domain name
Easy migration from MadCap Flare, RoboHelp, MS Word, Confluence, etc.
More than 20 existing integrations, REST API support
Full reader UI customization
–°onfigurable printed output templates
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Collaboration and Teamwork

Cloud hosting for your content and authoring environment
Unlimited version history and detailed auditing
Customizable topic review workflow with simplified UI for reviewers
Email notifications for comments and workflow events
Topic statuses, review comments, per-topic ToDo items
Advanced Table of Contents filtering
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Single-Sourcing and Content Reuse

Cross-project content reuse with snippets, variables and conditional content
Multiple projects and project versions in a single portal
Outputs with varying content from the same project
Multi-channel publishing to online documentation, PDF, Web Help and other formats
Public or password-protected docs, internal knowledge bases, Context Help - all in one portal
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As an authoring tool, ClickHelp is easy to use and highly efficient. It can meet the needs of a small company but is scalable and full-featured enough to meet the needs of large corporations with multiple authors and departments.
Jennifer Thompson
Technical Product Manager, IBM.

Comprehensive Reader UI

Patented Full-Text Search engine customized for documentation search
Taxonomies (index keywords) and search customization features
Full support for all major browsers, platforms and mobile devices
Automatic See Also, breadcrumbs, mini-TOC and other navigation elements
Accessible user interface, ToC quick filtering, reader feedback widgets
Google Translate and chat bots integration
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In-depth Analytics and Reporting

Project readiness, author contribution and reader behavior reports
Detailed analytics with report drilldown mode
30+ content metrics including readability, time to read, word count, etc.
Topic ratings based on user votes and 14 more reports
Seamless Google Analytics integration
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Security and reliability

Single Sign-On Support: Google, Azure, Salesforce and other providers
Cloud or on-premises hosting for your content and authoring environment
Near 100% platform uptime and regular backups
Secure payments via PCI compliant e-commerce platform
State-of-the-art data center parks with multi-redundant network connections
Strong SSL encryption
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