Innovative Software Documentation Tool

Feature-rich cloud platform for your technical writing needs

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Flexibility and Power

Rich topic content: videos, surveys, quizzes, feedback forms, etc.

White-label branding and custom domain name

Easy migration from MadCap Flare, RoboHelp, MS Word, Confluence, etc.

More than 20 existing integrations, REST API support

Full reader UI customization

Сonfigurable printed output templates

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Collaboration and Teamwork

Cloud hosting for your content and authoring environment

Unlimited version history and detailed auditing

Customizable topic review workflow with simplified UI for reviewers

Email notifications for comments and workflow events

Topic statuses, review comments, per-topic ToDo items

Advanced Table of Contents filtering

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Single-Sourcing and Content Reuse

Cross-project content reuse with snippets, variables and conditional content

Multiple projects and project versions in a single portal

Outputs with varying content from the same project

Multi-channel publishing to online documentation, PDF, Web Help and other formats

Public or password-protected docs, internal knowledge bases, Context Help - all in one portal

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As an authoring tool, ClickHelp is easy to use and highly efficient. It can meet the needs of a small company but is scalable and full-featured enough to meet the needs of large corporations with multiple authors and departments.

Jennifer Thompson

Technical Product Manager, IBM.

Comprehensive Reader UI

Patented Full-Text Search engine customized for documentation search

Taxonomies (index keywords) and search customization features

6 ready Reader UI templates for different types of documents

Automatic See Also, breadcrumbs, mini-TOC and other navigation elements

Accessible reader UI that meets Section 508 and WCAG 2.0 Level AA requirements, Toc quick filtering, reader feedback widgets

Google Translate and chat bots integration

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In-depth Analytics and Reporting

Project readiness, author contribution and reader behavior reports

Detailed analytics with report drilldown mode

30+ content metrics including readability, time to read, word count, etc.

Topic ratings based on user votes and 14 more reports

Seamless Google Analytics integration

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Security and reliability

Single Sign-On Support: Google, Azure, Salesforce and other providers

Cloud or on-premises hosting for your content and authoring environment

Near 100% platform uptime and regular backups

Secure payments via PCI compliant e-commerce platform

State-of-the-art data center parks with multi-redundant network connections

Strong SSL encryption

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