Feature-rich cloud platform for your technical writing needs
Innovative Software Documentation Tool
Flexibility and Power
- Rich topic content: videos, surveys, quizzes, feedback forms, etc.
- Smart interactive tables with sorting
- White-label branding and custom domain name
- Easy migration from MadCap Flare, RoboHelp, MS Word, Confluence, etc.
- More than 20 existing integrations, REST API support
- Full reader UI customization
- Сonfigurable printed output templates
Collaboration and Teamwork
- Cloud hosting for your content and authoring environment
- Unlimited version history and detailed auditing
- Customizable topic review workflow with simplified UI for reviewers
- Email notifications for comments and workflow events
- Topic statuses, review comments, per-topic ToDo items
- Advanced Table of Contents filtering
Single-Sourcing and Content Reuse
- Cross-project content reuse with snippets, variables and conditional content
- Multiple projects and project versions in a single portal
- Outputs with varying content from the same project
- Multi-channel publishing to online documentation, PDF, Web Help and other formats
- Public or password-protected docs, internal knowledge bases, Context Help – all in one portal
As an authoring tool, ClickHelp is easy to use and highly efficient. It can meet the needs of a small company but is scalable and full-featured enough to meet the needs of large corporations with multiple authors and departments.
Jennifer Thompson
Technical Product Manager
IBM
You guys are the best! It’s rare to have a software vendor implement suggestions, and even more rare to get feedback when they do. Kudos on such excellent service. Thank you!
Jennifer Thompson
Technical Product Manager
IBM
Comprehensive Reader UI
- Patented Full-Text Search engine customized for documentation search
- Taxonomies (index keywords) and search customization features
- 6 ready Reader UI templates for different types of documents
- Automatic See Also, breadcrumbs, mini-TOC and other navigation elements
- Accessible reader UI that meets Section 508 and WCAG 2.0 Level AA requirements, Toc quick filtering, reader feedback widgets
- Google Translate and chat bots integration
In-depth Analytics and Reporting
- Project readiness, content contribution and reader behavior reports
- Detailed analytics with report drilldown mode
- 30+ content metrics including readability, time to read, word count, etc.
- Topic ratings based on user votes and 14 more reports
- Seamless Google Analytics 4 integration