Innovative Software Documentation Tool

Feature-rich cloud platform for your technical writing needs

Start free trial

Flexibility and Power

Rich topic content: videos, surveys, quizzes, feedback forms, etc.
White-label branding and custom domain name
Easy migration from MadCap Flare, RoboHelp, MS Word, Confluence, etc.
More than 20 existing integrations, REST API support
Full reader UI customization
Сonfigurable printed output templates

Learn More

Collaboration and Teamwork

Cloud hosting for your content and authoring environment
Unlimited version history and detailed auditing
Customizable topic review workflow with simplified UI for reviewers
Email notifications for comments and workflow events
Topic statuses, review comments, per-topic ToDo items
Advanced Table of Contents filtering

Learn More

Single-Sourcing and Content Reuse

Cross-project content reuse with snippets, variables and conditional content
Multiple projects and project versions in a single portal
Outputs with varying content from the same project
Multi-channel publishing to online documentation, PDF, Web Help and other formats
Public or password-protected docs, internal knowledge bases, Context Help - all in one portal

Learn More

"As an authoring tool, ClickHelp is easy to use and highly efficient. It can meet the needs of a small company but is scalable and full-featured enough to meet the needs of large corporations with multiple authors and departments."

Jennifer Thompson

Technical Product Manager

IBM

Comprehensive Reader UI

Patented Full-Text Search engine customized for documentation search
Taxonomies (index keywords) and search customization features
6 ready Reader UI templates for different types of documents
Automatic See Also, breadcrumbs, mini-TOC and other navigation elements
Accessible reader UI that meets Section 508 and WCAG 2.0 Level AA requirements, Toc quick filtering, reader feedback widgets
Google Translate and chat bots integration

Learn More

In-depth Analytics and Reporting

Project readiness, author contribution and reader behavior reports
Detailed analytics with report drilldown mode
30+ content metrics including readability, time to read, word count, etc.
Topic ratings based on user votes and 14 more reports
Seamless Google Analytics integration

Learn More

Security and reliability

Single Sign-On Support: Google, Azure, Salesforce and other providers

Cloud or on-premises hosting for your content and authoring environment

Near 100% platform uptime and regular backups

Secure payments via PCI compliant e-commerce platform

State-of-the-art data center parks with multi-redundant network connections

Strong SSL encryption

Learn More

Join thousands of our users today!

Start Free Trial