ClickHelp Technical Writing Blog

SoftwareSuggest is a platform that helps users discover top business software and service partners to improve their business. They list, review, compare and offer free service solutions and consultation of business software so that you’re guaranteed to find the best Continue reading »

Let's start today with some great news - we have just released the ClickHelp Oasis update! And yes, it is going to be just as rejuvenating and feature-packed as it sounds. All our existing clients will be updated automatically  Continue reading »

Our team has got so many reasons to be excited. The main reason is, of course, the ClickHelp Aurora Polaris release. One of the nicest feelings is when your hard work pays out and this is exactly the case  Continue reading »

For several weeks now, we have been posting sneak peeks here on our blog revealing all the exciting changes the Aurora Polaris ClickHelp update is bringing to the table. In today’s blog, we are giving you an overview of some Continue reading »

If you compare the number of yearly conferences for developers, customer service, or general IT with the number of events for technical writers, you may feel that we are undeservedly deprived. The number of such events will hardly reach a Continue reading »

Help authoring tools are programs for technical writers that allow to design, publish and maintain software documentation. The resulting text isn’t only README files, but manuals and guides that help users to interact with tools/devices effectively. So technical writers should Continue reading »

We are happy to announce that ClickHelp software documentation tool has become a two-time winner of the following awards given out by the Finances Online experts: the Rising Star 2017 and the Great User Experience awards. The Rising Star award Continue reading »

We’ve found a great way to start 2018 - get even more great features in your ClickHelp portal! Meet the latest update of our documentation platform we recently released: Awesome Report Center with a lot of actionable statistics. More efficient Continue reading »

Team Orca uses a Continuous Integration environment to trigger builds and installer packaging automatically on a regular basis. ClickHelp allows the build scripts to quickly and effortlessly generate all of the different documentation combinations required for a full product build Continue reading »

Working in support means knowing your company product really good. But, it is kind of hard to be an expert in something that is constantly changing, updating, and growing in terms of functionality, don’t you think? Sure it is. What Continue reading »