ClickHelp Technical Writing Blog

In our volatile world, updates of many SaaS products happen too often sometimes. It can be every month or two weeks, daily, or even several times each day. New features are added to online platforms, and it can be hard Continue reading »

It is not necessarily fiction that you are going to write. It can be anything from your collection of posts in the travel blog to cooking experiments. Every experience deserves to be shared. However, when it comes to publishing, authors Continue reading »

A commercial proposal is a document you need to start a relationship with a new client. It contains the most relevant information about your company and business, describes the advantages of cooperation you offer for the potential client, and says Continue reading »

A software application can be a good solution for developing and mature business. It can attract new buyers, enlarge the target market, and bring more profit. However, these goals can be attained only if your app can be used easily Continue reading »

2022 is coming to an end, and you may start thinking about all the goals you intend to achieve in the new year ahead. If you’re a technical writer, your New Year’s resolutions perhaps include some things related to technical Continue reading »

Technology is evolving at a fast rate, empowering change and progress. And it means you need to keep your eyes on the future to know which skills you'll need to stay the much-wanted professional. So let's see what emerging technologies Continue reading »

Today, we live, communicate, and learn in an information space. Moreover, we trade in this space, and it is now normal to speak of knowledge monetization and information products. In the long run, the latter may materialize, for example, become Continue reading »

Any company owner would like their business to be self-contained. This means a fully balanced process using human, financial and material resources of its own. Such a company would have one great advantage – it would be fully independent of Continue reading »

Some time ago, when the IT industry was still ‘young’ and software products were not so many and diverse, releasing a product was mainly focused on such aspects as design, development, testing, and QA. It was mostly about building a Continue reading »

If you fear change, change the fear.” There’s Halloween in the air. We’ll be dressing in costumes, and someone may light bonfires to ward off spirits :) It’s a gut-wrenching (but at the same time fun) time, a high time Continue reading »