ClickHelp Technical Writing Blog

Documentation strategy is part of the overall business strategy, which contains the vision of the company’s future. Documentation support is needed to put a business strategy into action. Strategic documents are created to describe HR, sales, and marketing strategies. In Continue reading »

As your business grows, the amount of documentation created, stored, and exchanged within the organization increases. The movement of documents, as well as other operations concerning paperwork, has to be monitored and managed on a daily basis. Besides, strategic decisions Continue reading »

In today's market, you will hardly get your business idea to work and bring profit if you don’t have a mobile application. People have already gotten used to doing business online and cannot imagine any other way of transacting. A Continue reading »

We live in the era of technology with the rise of the Internet, the Cloud, and the smart world of connected devices. All these are complex and need explanation. For that, we have technical documentation. Such documentation helps users to Continue reading »

Imagine that you develop a software product, and your users understand it entirely and don’t need help at all; your support specialists don’t know what to do. Of course, this is an unbelievable situation; even the most popular companies have Continue reading »

Whenever you buy a product, the cost of data analysis is included in its price. No matter what it is, a broom, a rug, a croissant, or some software, you always pay for the data analysis that was carried out Continue reading »

A help center has become an essential element of any website. Without a help page, your customer service will be flooded with complaints and requests, often similar or even identical. To avoid this, product developers and technical writers should think Continue reading »

When applying for a job, you need to submit a CV ( curriculum vitae) with your personal details, education, qualifications, and work history. Most jobs are advertised online, and before you submit your CV, you should study the job description Continue reading »

There are many types of technical writers, such as an automotive technical writer, a technical writing manager, etc. This blog will explain what an API technical writer’s job is about. What Is an API? API stands for Application Programming Interface Continue reading »

Marketers have long realized that products won’t sell themselves. Sales have to be boosted by high-quality content that accompanies every product. Most often, content means technical documentation that comes together with the product: manuals, quick start guides, specs, instructions, etc Continue reading »