ClickHelp Technical Writing Blog

Today, we are going to cover quite an interesting topic that discloses how a technical writer can contribute more to the company's success and have a stronger presence within the company. For that, let's take a look at an overlapping Continue reading »

What's one of the most important things in a user manual? Its structure! Usability largely depends on how well a technical document is structured. There are certain basic elements that bring logic to your docs. We are going to talk Continue reading »

Every member of the techcomm community loves technical writing for one reason or another. Otherwise, why would they stick to this industry, right? Help authoring is quite a special occupation that requires a certain personality type and skill set, we Continue reading »

Famous life coaches and positive thinking advocates advise focusing on the solution, not the problem. This idea works in technical writing, as well. Aside from descriptive help topics, the rest of the content is supposed to provide ready solutions to Continue reading »

If you have seen the last season of 'The Game of Thrones' then you should remember why Tyrion thought it was a good idea to make Bran the King of the Seven Kingdoms. He said that Bran had the best Continue reading »

There are several ways of how clients can interact with your company. The most obvious way is through your product directly. That's truly something your company will be known and recognised through. But, there are other things, too, like: Your Continue reading »

People come to technical writing from various fields and backgrounds. Quite often these people can be connected with other forms of writing. Journalists, bloggers, and others who have mostly dealt with more creative forms of content can feel trapped in Continue reading »

Video content drives modern marketing. It enables you to show the essential stuff in a matter of seconds. All information is thoroughly picked and composed in such a manner that a prospect doesn't need to look for things themselves. It Continue reading »

If we look up the word 'checklist' in a dictionary, we will find something like 'a to-do list'. So, the first thing that comes to mind is planning. And, rightfully so, the easiest way to use a checklist in technical Continue reading »

Let's talk about reviewing technical documentation. This topic is discussed in the techcomm community a lot since it is the cornerstone of a good help writing workflow. Before analyzing approaches to reviewing, we would like to draw your attention to Continue reading »