ClickHelp Technical Writing Blog

Technical documentation is one of the main components of the software product in any respectable company. But not all organizations devote enough time to develop effective documentation. Oftentimes, there are situations when a software product is smart and ingenious, but Continue reading »

Who a technical writer is almost everyone seems to understand. But what is implied? To put it shortly, a technical writer is supposed to be a skilled wordsmith that converts complex technical information into easily readable documentation. Besides making accurate Continue reading »

When people hear the phrase instruction manual, they think about different step-by-step explanations of how to control devices, assemble furniture, repair computer accessories, do routine maintenance of equipment, etc. Such manuals are one of the most common and important things Continue reading »

Software development is such a process that differs from other kinds of engineering procedures. It requires the attention of a mobile and flexible team that is willing to respond quickly to changes. This is when Agile methodology steps in. Agile Continue reading »

What Is a Technical Report? The definition of a technical report is the following: a technical report is a document written by a researcher; it describes how the research was conveyed: its phases, steps, results, peculiarities, etc., and may include Continue reading »

Imagine that every day you see dozens of mismatched PDFs that are produced and uploaded to some documentation site that doesn’t have navigation. Fellow tech writers are wasting loads of valuable hours fixing one thing across masses of documents when Continue reading »

A Software Design Document (SDD) is known by different names; it is often called a software design specification, a software requirement document, or technical specs. This is a detailed description of the overall architecture of a piece of software. Why Continue reading »

Many working environments demand collaborative writing and editing of documents. Nowadays, such collaborations are simplified. The participants don’t need to be co-located and work from the same office; they are free to reside in different geographic locations. In addition, documents Continue reading »

When you write documentation every day, you can’t help noticing that this process has phases and cycles that, in the majority of cases, are the same. They are called Document Development Life Cycle (DDLC). Document Development Life Cycle (DDLC) is Continue reading »

For a coon’s age, people dreamed of something like a babel fish from The Hitchhiker's Guide to the Galaxy. That fish is placed in someone's ear so that a person could hear any language translated into their language. A Chinese Continue reading »