ClickHelp Technical Writing Blog

Robots are often described as some kind of intruders in fiction books, movies, and games. They are soulless creatures that were invented by humans with the best intentions in mind, but it rarely ends well. If there’s no apocalypse, then Continue reading »

This is the era of SaaS. The idea of software has changed a lot for the past I'd say ten years. Sure, we still install software on our PC's and laptops, but we tend to use services much more: Google Continue reading »

Cybersecurity was a hot topic for many movies in the 1990s. Hackers were always lurking on the Internet to steal the top secrets. Although it was displayed incorrectly, for the most part, the danger was really there. Before the Internet Continue reading »

Giving names to images/sections/help topics is something tech writers do a lot. To find just the right name is important - this is what defines an object. Understandably, certain guidelines exist for the file naming process. When you work on Continue reading »

Technical writers can help with many business-related things to make a company successful. For one, they create internal documentation, like process documentation, that keeps everything together. They can write whitepapers, memos, develop educational materials, etc. Today we are going to Continue reading »

There’s always something to improve in any given help writing process. This post will help you learn how to improve software manuals creation. Software documentation is similar to many other help writing projects, but it has its unique features. Take Continue reading »

How can one make sure that their project, a software project, for instance, is going to be a success? No one will give you a recipe that works 100% of the time, but there are ways to increase the chances Continue reading »

When you are starting a new documentation project, you might be looking for guidance. So, in this post, you will find a user manual template that works best for software documentation. The provided guidelines can be applied to other types Continue reading »

Technical documents can contain different data, and numbers can be often spotted there. Especially when we are talking about reports and scientific articles. Since every detail in technical writing is important, understanding the ground rules of using numbers in user Continue reading »

Can you land a job in technical writing providing no writing samples at all? I believe so, yes. But this will likely be an entry-level role. Hiring you for something more serious, your potential employers would like to see some Continue reading »