ClickHelp Technical Writing Blog

The winter holidays are coming. The luckiest of us have already bought presents for their family, friends, and colleagues. But figuring out the perfect gift is not something everyone is equally good at. We have decided to create this blog Continue reading »

Improving work processes is what everyone is talking about. We ourselves have written a bunch of blog posts on this subject. Still, nothing is perfect, and many technical writers keep struggling with some difficulties and challenges regularly. Technical writing can Continue reading »

In this post, we are going to talk about visually impaired people and technical documentation. Unfortunately, not many user manuals are adjusted for the visually impaired, so, we hope that our blog post can change the situation for the better Continue reading »

Trying to predict what’s coming is only natural for humans. This can prove useful for planning, especially in business when you always have to be prepared for what the future holds. On the other hand, it is just fun to Continue reading »

We strongly believe that technical documentation should be available for everyone regardless of their health condition. That is why we have decided to create a series on technical documentation inclusivity. This article will explain the challenges colorblind people face when Continue reading »

Halloween is finally here. What do we love about this holiday? The smell of fallen leaves, pumpkin lattes, spooky decorations, and scary stories, of course. For all the years technical writing has been around, it has accumulated a lot of Continue reading »

Nowadays, technical writing is a marketing tool . Online documentation contains keywords, it can be cross-linked with a corporate website, it gets branded. Your online documentation portal is indexed by all major search engines, and it shows up in search Continue reading »

Metrics are the easiest way for managers to analyze work processes, make conclusions and see whether everything is going according to plan. If it is not, some changes need to take place. Metrics also help controlling employee performance and efficiency Continue reading »

Technical writing is a global notion. Technical documentation is written or localized all over the world in so many different spheres. Just imagine how many technical terms there are. Even if you have been a technical writer for a long Continue reading »

Where do technical writers stand in terms of product adoption? Do they influence the end product in any way, or is describing product functionality their only task? To answer this quickly - documentation teams are equally important for product adoption and Continue reading »