ClickHelp Technical Writing Blog

It’s not enough just to write helpful content. Since people use search engines to find information, every website owner should know how search algorithms work. Otherwise, all your great articles can be lost somewhere on the Internet. This blog will Continue reading »

What are the SEO peculiarities of online technical content creation? Of course, if you write password-protected user manuals covering sensitive information, SEO is the last thing you’ll care about. But what if you write public user manuals and knowledge bases Continue reading »

Things like DevOps and Agile create more opportunities for cross-team collaboration. And, that’s what is required of any business now - smoother seamless product delivery. Technical writers are a huge part of this puzzle, and, finally, some real merge is Continue reading »

It's not a secret for anyone that mobile Internet can be quite slow. The page loading speed is very important for mobile-oriented pages. And it's not a secret either that Google is using the site speed as a SEO factor. Also, it is well-known that people tend to leave a web site if it does not open within 3 seconds. As you can see, there is a plenty of reasons to improve the page loading speed Continue reading »

Typically, each web site has directories and pages that should not be indexed by search engines. For example, printed versions of web site pages, pages of the security system (registration, authentication). There may also be directories like administrator resources folder Continue reading »

The order of words in a text is used by search engines in ranking. It is a known fact, which should be paid attention to. First of all, the beginning of text is very important for search engines. Therefore, this part of any text must contain keywords and basic information about the content Continue reading »

When readers are browsing online documentation, they click cross-topic links a lot, and use the Table of Contents navigation quite often. With these use cases, if the entire page re-loads on every navigation, this may harm the documentation usability. To improve online documentation responsiveness, technical writers often use AJAX navigation. The idea is simple - link clicks are handled by JavaScript, and only a part of the page reloads. It certainly helps with the responsiveness part! However, this dynamic navigation may have a couple of side effects technical writers need to keep in mind, let’s take a look at them Continue reading »

This is a continuation of a blog post series on the SEO aspect of technical writing. And now we want to talk briefly about Google Analytics – the powerful and free statistical tool by Google Continue reading »

This is a continuation of a blog post series on the SEO aspect of technical writing. First of all, the "keyword" attribute for the Meta element is designed specially for Search Engines Continue reading »

This is a continuation of a blog post series on the SEO aspect of technical writing. You can find the first post here: Part 1 – Human-Readable URLs. Web crawlers used by search engines request web pages by URL. At Continue reading »