ClickHelp Technical Writing Blog

Any technical writer knows that the document creation process can be full of challenges. From using the right terminology to using the appropriate tools, there are a lot of things that can trip you up. For example, technical writing in Continue reading »

The selling process is often regarded as art, as sales depend greatly on the talent some salespeople have (and some don’t). You may call it charisma, charm, magnetism, or personal attractiveness. Whatever it is, there is something irrational in the Continue reading »

Your ‘ideal product concept’ may be ‘not so ideal’ after the product launch. This is often the case when you get negative feedback from customers. The features they get turn out to be not the best solutions for their problems Continue reading »

If you are an API technical writer, chances are you have heard of Swagger. In this blog, we will explain the main tools that Swagger offers, the advantages of this powerful platform, and ways to connect your API documentation created Continue reading »

The annual MEGAComm conference – one of the most significant gatherings of communication professionals, was held from February 22-23, 2023. And it was a blast! So many captivating presenters, and ClickHelp was one of them. The company's team of experts Continue reading »

Building software can be regarded as a cooperation process involving many stakeholders inside and outside the company. The cooperation can be either a success or failure depending on how people define and share the responsibilities. The old-fashioned way of work Continue reading »

The tech industry is constantly evolving, so it's important to stay up-to-date with the latest developments and be adaptable and open-minded to new technologies and trends. Today we’re reflecting on ChatGPT by OpenAI. This revolutionary technology is all over the Continue reading »

Choosing a technical documentation tool is not an easy task. For instance, you should compare a lot of platforms and make a final decision. This blog will explain the difference between Confluence and ClickHelp so you can choose an appropriate Continue reading »

In our volatile world, updates of many SaaS products happen too often sometimes. It can be every month or two weeks, daily, or even several times each day. New features are added to online platforms, and it can be hard Continue reading »

It is not necessarily fiction that you are going to write. It can be anything from your collection of posts in the travel blog to cooking experiments. Every experience deserves to be shared. However, when it comes to publishing, authors Continue reading »