The ClickHelp up-to-date cloud platform provides a user-friendly solution: an intuitive interface with a quick learning curve, robust branding features, exceptional customer support, and a reliable environment.
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Discover the unique features and benefits that set ClickHelp apart. Simplify your documentation process by giving ClickHelp a try today!
| Core features | Starter | Growth | Professional |
|---|---|---|---|
| Documentation sites | 1 | 1 | 1 |
| Projects | |||
| Reader accounts | |||
| Topics (pages, articles) | 500 | ||
| Contributors (included in plan) | 2 | 5 | 10 |
| File storage (included in plan) | 5 GB | 15 GB | 30 GB |
| Modules | Starter | Growth | Professional |
|---|---|---|---|
Workflow & Review Manage your team collaboration on the content authoring and review stages. | |||
Permission Management Configure internal and external user access to your projects and publications. | |||
Reporting Manage your authoring process, content quality, and user feedback with a dozen of automatic reports. | |||
API Documentation Tools Automatically generate API documentation from your definition files, easily sync every change, and seamlessly host it alongside your user guides. | |||
Branding Make your documentation site match your corporate design guidelines. | |||
API & Extensibility Integrate your documentation portal with your business processes and software tools. |
| Add-ons | Starter | Growth | Professional |
|---|---|---|---|
AI Suite 300 USD/monthly AI-powered tools for readers and authors: AnswerGenius chatbot, AnswerGenius widget, AI Overview in search results, WriteAssist for contributors, and more coming. Includes 30,000 CAPs/month (3,000 AnswerGenius answers). No overage charges. Upgrade anytime. | Available | Available | Available |
Additional Documentation Site Free Promo Publish multiple documentation sites from a single ClickHelp portal — each with its own domain, branding, and Reader UI. Centralize content management while keeping each brand or product visually separate for your readers. | Available | Available | |
REST API & MCP 132 USD/monthly Automate documentation workflows with REST API and the Authoring MCP Server. Integrate CI/CD pipelines, manage content and analytics, and enable AI tools like Claude, Cursor, and IDEs to query docs, draft content, and update TOC. All actions respect current user permissions for secure enterprise collaboration. | Available | Available | Included |
REST API & MCP: High Volume From 195 USD/monthly Boost automation capacity for large-scale workflows across API and MCP. Ideal for CI/CD publishing, bulk synchronization, migrations, enterprise integrations, and AI-assisted documentation automation. Includes higher limits with custom configurations available on request. Requires REST API & MCP add-on. | Available | Available | |
Single Sign-On 132 USD/monthly Implement secure authentication via OpenID Connect with ready-made integrations for Google, Azure AD, Salesforce, and custom identity providers. | Available | Available | Included |
Translation Ecosystem 205 USD/monthly Create multi-language documentation easier with integrated translation ecosystem – built-in translation editor, XLIFF support, machine translation. | Available | Available | Available |
Sandbox Portal 99 USD/monthly A sandbox portal is provided by request. You can use it to test and develop branding, SSO, API and other complex features implementation without affecting your live portal. | Available | Available | |
Additional Storage 55 USD/monthly By default, each portal has some storage space for images and downloadable files (storage size for topics is not limited), the amount of space varies depending on specific plan. | Available | Available | Available |
Enterprise Security 205 USD/monthly Meet enterprise security and compliance requirements with IP allowlist, 2FA, password strength requirements, automatic disabling of inactive users, audit trail, custom email domain for notifications, and Just-in-Time User Provisioning (JIT) on first SSO sign-in. | Available | Available | |
Zendesk Integration 99 USD/monthly Get help topic links from ClickHelp inserted in support tickets with a single click to boost your Zendesk agents productivity. Requires REST API add-on. | Available | Available | |
Zapier Integration 99 USD/monthly Get endless integration possibilities with Zapier – connect ClickHelp with your favorite tools and CI/CD processes seamlessly. Requires REST API add-on. | Available | Available |
10 hours of branding service, which typically include custom portal home page and changing UI colors to match your company style guide.
25 hours of branding service which include complex customization and custom project templates matching your company style guide.
Basic training course, 2 remote training sessions, 90 minutes each. 1-3 attendees with no additional cost. Learn more
Full training course (30% off), 10 remote training sessions, 90 minutes each. 1-3 attendees with no additional cost. Learn more
Become part of the community of content users who have already switched to ClickHelp and experienced the difference firsthand.
There are a few things I like most about it. It’s incredibly intuitive and takes hardly any time to learn. I also love that it’s online, works across platforms, handles its own backups, and grades the readability of each page.
I like that I can create and manage my documentation online with ClickHelp without downloading any additional apps since ClickHelp is a browser-based solution. Plus, I like that ClickHelp is a complete tool, so I don’t need to buy any additional packages.
ClickHelp matches all my team’s needs. First of all, it didn’t take much time to learn this tool – it’s so easy to start work. Just open your portal, click Create a Project, and then you’ll see the WYSIWYG editor (I’m sure it’s familiar to you). That’s all! Also, I like that this tool adapts to my team’s workflow. Every documentation team is different, and their workflow is different. ClickHelp is totally flexible since statuses and available transitions between them are adjustable.
