The ClickHelp up-to-date cloud platform provides a user-friendly solution: an intuitive interface with a quick learning curve, robust branding features, exceptional customer support, and a reliable environment.
Click Start to get your full-featured free trial
Discover the unique features and benefits that set ClickHelp apart. Simplify your documentation process by giving ClickHelp a try today!
| Core features | Starter | Growth | Professional |
|---|---|---|---|
| Projects | |||
| Reader accounts | |||
| Topics (pages, articles) | 500 | ||
| Contributors (included in plan) | 2 | 5 | 10 |
| File storage (included in plan) | 5 GB | 15 GB | 30 GB |
| Modules | Starter | Growth | Professional |
|---|---|---|---|
Workflow & Review Manage your team collaboration on the content authoring and review stages. | |||
Permission Management Configure internal and external user access to your projects and publications. | |||
Reporting Manage your authoring process, content quality, and user feedback with a dozen of automatic reports. | |||
API Documentation Tools Automatically generate API documentation from your definition files, easily sync every change, and seamlessly host it alongside your user guides. | |||
Branding Make your documentation site match your corporate design guidelines. | |||
API & Extensibility Integrate your documentation portal with your business processes and software tools. |
| Add-ons | Starter | Growth | Professional |
|---|---|---|---|
AI Suite 300 USD/month AI-powered tools for readers and authors: AnswerGenius chatbot, AnswerGenius widget, WriteAssist for contributors, and more coming. Includes 30,000 CAPs/month (3,000 queries). No overage charges. Upgrade anytime. | Available | Available | Available |
Additional Storage 52 USD/month By default, each portal has some storage space for images and downloadable files (storage size for topics is not limited), the amount of space varies depending on specific plan. | Available | Available | Available |
REST API 125 USD/month Automate documentation processes through REST API: integrate with CI/CD pipelines, implement custom authentication logic, and programmatically manage content and analytics. | Available | Available | Included |
Single Sign-On 125 USD/month Implement secure authentication via OpenID Connect with ready-made integrations for Google, Azure AD, Salesforce, and custom identity providers. | Available | Available | Included |
Translation Ecosystem 195 USD/month Create multi-language documentation easier with integrated translation ecosystem – built-in translation editor, XLIFF support, machine translation. | Available | Available | Available |
Enterprise Security 205 USD/month Meet enterprise security and compliance requirements with IP allowlist, 2FA, password strength requirements, automatic disabling of inactive users, audit trail, custom email domain for notifications, and Just-in-Time User Provisioning (JIT) on first SSO sign-in. | Available | Available | |
Sandbox Portal 95 USD/month A sandbox portal is provided by request. You can use it to test and develop branding, SSO, API and other complex features implementation without affecting your live portal. | Available | Available | |
Zapier Integration 99 USD/month Get endless integration possibilities with Zapier – connect ClickHelp with your favorite tools and CI/CD processes seamlessly. Requires REST API add-on. | Available | Available | |
Zendesk Integration 89 USD/month Get help topic links from ClickHelp inserted in support tickets with a single click to boost your Zendesk agents productivity. Requires REST API add-on. | Available | Available |
10 hours of branding service, which typically include custom portal home page and changing UI colors to match your company style guide.
25 hours of branding service which include complex customization and custom project templates matching your company style guide.
Basic training course, 2 remote training sessions, 90 minutes each. 1-3 attendees with no additional cost. Learn more
Full training course (30% off), 10 remote training sessions, 90 minutes each. 1-3 attendees with no additional cost. Learn more
Become part of the community of content users who have already switched to ClickHelp and experienced the difference firsthand.
There are a few things I like most about it. It’s incredibly intuitive and takes hardly any time to learn. I also love that it’s online, works across platforms, handles its own backups, and grades the readability of each page.
I like that I can create and manage my documentation online with ClickHelp without downloading any additional apps since ClickHelp is a browser-based solution. Plus, I like that ClickHelp is a complete tool, so I don’t need to buy any additional packages.
ClickHelp matches all my team’s needs. First of all, it didn’t take much time to learn this tool – it’s so easy to start work. Just open your portal, click Create a Project, and then you’ll see the WYSIWYG editor (I’m sure it’s familiar to you). That’s all! Also, I like that this tool adapts to my team’s workflow. Every documentation team is different, and their workflow is different. ClickHelp is totally flexible since statuses and available transitions between them are adjustable.
