It’s a modern name of Forum. Community may be an information platform where users may post, discuss, collaborate, give advice and so on. Such sites are developed on the basis of the Slack platform or other platforms.
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Features OverviewFeature-rich cloud platform for your technical writing needs.- Flexibility and PowerCustomize your portal with white-label branding and API.
- Topic Content EditingCreate rich content with a powerful visual editor.
- Single-Sourcing and Content ReuseReuse content with snippets, variables, and conditions.
- Collaboration and TeamworkStreamline teamwork with custom workflows and comments.
- IntegrationsSeamlessly connect ClickHelp with your favorite tools.
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- Navigation and Full-Text SearchImprove user experience with patented full-text search.
- Analytics and ReportingTrack content metrics and reader behavior with analytics.
- Security and ReliabilityEnsure data safety with SSO, backups, and encryption.
- Translation ManagementManage multi-language documentation and localization.
- Content Import and MigrationMigrate your existing content from other tools easily.
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- Use Cases
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User Guides and ManualsCreate professional user guides and software manuals.- Knowledge BaseBuild a searchable internal or external knowledge base.
- Online TutorialCreate engaging step-by-step online tutorials.
- Training DocumentationManage training materials and educational guides.
- Case DeflectionReduce support tickets with self-service documentation.
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- Case Studies
IntSights: Secure Customer PortalBranded documentation with restricted access.- From Word & PDF to ClickHelpFaster updates after moving docs to one portal.
- Team Orca: CI/CD AutomationAutomated doc builds via the ClickHelp REST API.
- Efficy: Docs Cleanup with MCPAudit, restructure, and refresh docs at scale.
- Our customers
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