A helpline (also known as hotline) is a traditional form of the user assistance. It’s a telephone service which helps users. Nowadays, companies support their clients not only via telephone support but email, web, SMS, live chats and so on.
A helpline (also known as hotline) is a traditional form of the user assistance. It’s a telephone service which helps users. Nowadays, companies support their clients not only via telephone support but email, web, SMS, live chats and so on.