ClickHelp Software Documentation Glossary

What is Knowledge Base?

In general, it’s like a library, that contains data or information about a particular subject. It divides into two kinds: machine readable and human readable.

Machine readable knowledge bases contain systematized information. But human readable knowledge bases store manuals, documents, answered questions and so on. Unlike machine readable, human readable knowledge bases are more interactive.

See Also

×
By using this site, you agree to our Privacy Policy and Terms of Use.

Learn more