ClickHelp Software Documentation Glossary

What is Troubleshooting Documentation?

First of all, what is troubleshooting? Troubleshooting is a process of searching for the source of a problem in order to solve it. So, troubleshooting documentation is a technical communication document intended to give a user or customer information on how to solve and prevent those problems. It’s commonly written for computer hardware, electronic goods, and software but they can be written for any product.

Like this article? Share it with others:
×
By using this site, you agree to our Security Policy and Terms of Use.     Learn more