Flexible Help Authoring Tool

When we say that ClickHelp is flexible – we mean it. You can use the tool the way you want without the need to adapt your workflow to a new system.

ClickHelp is a complete technical writing solution, you can have all of your documentation (with its different versions, different types of content and different access levels) in a single portal, which you can enhance further with numerous integrations. It does not matter whether your team uses Agile or Waterfall – you can easily publish the whole project with all the changes made or update specific topics one by one. Advanced branding features will help you make your documentation look and behave exactly the way you want.

Sometimes flexibility means complexity and tedious learning curve. But that’s not ClickHelp. Our philosophy is that the system should be usable out of the box without deep knowledge, and months of configuration efforts. So, you can start using ClickHelp with a standard configuration, ready homepage and project templates. Once you’re ready to dive deeper, you can customize your portal to your needs and processes, and meet your design guidelines. ClickHelp users can present their portal to readers in a matter of days after subscription start.

Migrating existing content to a new tool takes time. ClickHelp makes this easier with import from Microsoft Word, HTML, Markdown, CHM and other formats.

Just create output files in your current tool – MadCap Flare, Help & Manual, Doc-to-Help, RoboHelp or any other tool with Microsoft Word, HTML or CHM support. When the documentation is ready, host it online in your ClickHelp portal, generate Web Help to host on your own server or publish to other formats to export it.

ClickHelp supports the following import formats: