ClickHelp provides a remarkable cross-platform cloud solution, integrated documentation hosting, password-protected documentation and more.
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Explore Why ClickHelp Is a Credible Alternative to Author-It
The Benefits of Choosing ClickHelp Over Author-It
Find the perfect fit for your business, see why ClickHelp emerges as the preferred choice over Author-It:
| Features | ClickHelp | Author-It |
|---|---|---|
| Cross-platform cloud solution | ||
| Documentation authoring | ||
| Content formatting | ||
| Topic-based authoring | ||
| Integrated documentation hosting | ||
| Documentation website customization with custom CSS or JavaScript | ||
| Password-protected documentation | ||
| Custom workflow | ||
| Regular expressions in search and replace | ||
| Content metrics | ||
| Reader behavior reports | ||
| Unlimited version history and rollback | Third-party SCC required | |
| Easy setup team environment | ||
| Reader preview mode | ||
| Content readability reports |
Top Reasons Why Customers Choose ClickHelp
Global Find and Replace
Effortlessly refine your content and styles, perform bulk replacements such as external URLs, and achieve numerous other tasks without the need for manual intervention.
Customizable Documentation Site
Tailor your documentation site to your specific needs and create a unique and branded experience for your audience.
Cross-Platform Cloud Solution
Use a powerful tool for enabling working on different platforms.
Password-Protected Documentation
Fortify document security and control access, ensuring a safeguarded and exclusive content experience for authorized users.
Content Readability Reports
Generate informative reports on content readability, offering insights to enhance the comprehensibility of your material.
Translation Management
Streamline the translation process with: machine translation, XLIFF format import/export support.
Unlimited version history and rollback
Access an infinite version history and the ability to revert to previous states seamlessly with no time limits for the history.
Smart Full-Text Search
Fixes typos, supports word forms, suggests related queries – helps readers find the answers!
30+ topic metrics
Optimize your content for better user experience and engagement.
Real Stories: What Our Customers Say About Their ClickHelp Experience
Copy Editor
Everything Your Need
There are a few things I like most about it. It’s incredibly intuitive and takes hardly any time to learn. I also love that it’s online, works across platforms, handles its own backups, and grades the readability of each page.
Learning and Development Specialist
Great Tool for Online and Printed Outputs
I like that I can create and manage my documentation online with ClickHelp without downloading any additional apps since ClickHelp is a browser-based solution. Plus, I like that ClickHelp is a complete tool, so I don’t need to buy any additional packages.
Writer / Consultant
Outstanding help documentation
The most helpful thing about ClickHelp is the built-in HELP documentation. It’s about the best I’ve seen, and it made learning the tool much easier.