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ClickHelp AI Points (CAPs) Rates

The table below outlines the current CAPs consumption rates for available AI operations. These rates may be updated from time to time at ClickHelp’s discretion. Any changes will be reflected on this page and communicated through notifications within the Service where feasible.

AI Operation Description CAPs per Use
AnswerGenius Bot Processes a single user prompt within an AI chat session 10

Note: This table will be updated as new AI operations become available.

Important Information

  • Subscriptions may include a monthly CAPs limit depending on the Client’s selected plan or add-on.
  • CAPs are reset at the beginning of each subscription month.
  • Unused CAPs do not roll over to the next period.
  • CAPs have no cash value, are non-refundable, and are non-transferable.

Please refer to the ClickHelp Terms of Use and AI Terms for full legal terms governing the use of AI Points.

This document was last updated on June 26, 2025