ClickHelp Documentation

ClickHelp Integration and Behavior Customization Types

ClickHelp allows you to customize your documentation to make it user-friendly. Here you'll learn integration and behavior customization types which are available.

In ClickHelp, you can customize Portal Home Page, the Topic Viewer including the Table of Contents, and the Login Page. To learn more, refer to this topic: Branding and Styling. Here are some examples of how our clients implement these possibilities to their documentation: Portal Gallery

More complex customization possibilities are also available. Here they are:

  • Third-party tools integrations like Lightbox, JotForm forms, Zendesk, and more.
  • You can add HTML widgets to your content, like custom contact forms, quizzes from e-learning systems, surveys and so on.
  • ClickHelp supports the OpenID Connect technology of single sign-on. The following SSO providers are available: Google, Microsoft Azure AD, Salesforce and custom providers. To learn more, refer to this topic: Single Sign-On (SSO).
  • Every ClickHelp portal provides a REST API to enable tasks automation and to help you integrate your documentation workflow into the existing business processes. To learn more, refer to this topic: ClickHelp API.
  • Use branding scripts to add custom elements to your interface, custom redirects, controls to your Home page and more. 

As you can see, you can customize your documentation as you wish according to your needs.