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MODERN DOCS AUTHORING

The AI-friendly documentation platform for technical writers

Author, reuse, publish, and measure — from one cloud portal you control. Your docs work for people, AI agents, and search engines, from a single source.

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Single-sourcing3 outputs · 1 project
Reader analytics"How to reset API key" ↑ 42%
Acme API Referencev3.4 · draft
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Getting started
Introduction
Authentication
Quick tour
Endpoints
Webhooks
SDK reference
Reuse
Snippets (18)
Variables (12)
Getting started / Authentication
Authentication
Use your {{api_key}} to authenticate every request. Keys can be rotated at any time without breaking [snippet: rate-limits] active sessions.
[cond: enterprise]SSO sample for Enterprise plans
Why teams switch

Built for teams moving beyond Flare, RoboHelp, Confluence, and Word

Migration doesn't mean rebuilding from scratch. Bring the logic you already have — topics, reuse, structure — and keep publishing on day one.

From MadCap Flare

Today

  • Desktop-only, Windows lock-in
  • Growing license cost per seat
  • Heavy migration fear

In ClickHelp

  • Cloud portal, any OS
  • Predictable team-based pricing
  • Import keeps your reuse model

From Adobe RoboHelp

Today

  • Dated UX, slow web output
  • Manual publishing steps
  • Limited collaboration

In ClickHelp

  • Modern browser editor
  • One-click portal publishing
  • Reviewer invites with roles

From Confluence

Today

  • Built for wikis, not docs
  • Weak reuse and versioning
  • No real publishing control

In ClickHelp

  • Purpose-built for docs
  • Snippets, variables, conditions
  • Public, private, or branded portals

From Word / Google Docs

Today

  • No structure for big doc sets
  • Copy-paste drift between versions
  • No reader analytics

In ClickHelp

  • Topic-based authoring
  • Single source of truth
  • See what readers actually open
Direct import from MadCap Flare, Confluence, RoboHelp, Word, HTML, and CHMGet free migration assessment
Single-sourcing

Maintain one source of truth across versions, audiences, and formats

Write each piece of content once. Reuse it across products, editions, and reader portals without copy-paste drift.

Snippets

Reusable blocks you write once and use everywhere — updates propagate automatically.

Variables

Product names, versions, URLs, and values kept consistent across every topic.

Conditional content

Show or hide content by audience, edition, or output. One project, many readers.

Multiple output formats

Publish reader portals, branded manuals, PDF, and AI-ready feeds from one project.

One source project
Acme Platform Docs · main
148 topics
Snippets · 24Variables · 12Conditions: cloud | self-hosted
Public portal

Branded reader

Private portal

SSO or token

PDF manual

Print-ready

llms.txt

For AI agents

Markdown

API-friendly

MCP server

Context feed

docs.acme.com
Acme Docs
GuidesAPIChangelogSupport

Welcome to Acme — build, ship, and scale.

Jump into tutorials, browse the API, or pick up where you left off.

Getting started
Your first 15 minutes with Acme.
Public
Admin handbook
Workspace, SSO, audit logs.
SSO
Partner guide
For integrators and resellers.
Password
Portal settings
Custom domaindocs.acme.com
Public reader
SSO (SAML)
Password protect
Custom CSSEditing
Portal ownership

Publish, brand, and manage your documentation portal yourself

Own the whole lifecycle — authoring, publishing, branding, access, and updates — without waiting on engineering.

Publish public, private, or password-protected

Pick visibility per manual or per section. No tickets to IT.

Brand it with CSS and your custom domain

Logo, fonts, colors, domain, homepage — all under your control.

Granular access and SSO

Roles, one-time tokens, and enterprise SSO for reviewers and readers.

Same-day updates without developer help

Fix a topic, re-publish. The portal updates live — no redeploy.

Documentation analytics

Stop guessing. Know exactly what your readers need

Show which topics readers open, which searches come up empty, and where your team should invest next. Bring evidence, not opinions, to the quarterly review.

Topic viewsSearch queriesReader behaviorTopic readinessReader feedbackExport to BI

Documentation usage · Acme Cloud

Last 30 days
Topic views184,230+12%
Searches9,416+8%
Empty results2.1%−0.6pp
Apr 1Apr 8Apr 15Apr 22Apr 30
Top searches · no-result queries flagged
how to reset api key842
webhooks retry policy611
enterprise sso setupNo result389
rate limits per plan277
AI for modern doc teams

Write faster with AI. Make your docs readable by AI

Behind the scenes, ClickHelp AI powers your entire authoring pipeline: it helps you draft faster inside the editor, and formats your output for external AI agents.

Layer A · Inside authoring

WriteAssist, right in the topic editor

Rewrite, simplify, and adjust tone without leaving your topic. Every suggestion stays a suggestion — you review and apply it yourself.

WriteAssist
Rotating API keys

In order to rotate an API key without service interruption, Rotate an API key without downtime: open the workspace settings and create a new key. Existing sessions keep working until the old key is revoked.

WriteAssist · shortened the intro for clarity (−12 words).
ApplyAlt. rewriteKeep original
  • Rewrite, simplify, and tighten passages
  • Adjust tone for audience and edition
  • Generate content drafts from brief notes
Layer B · Documentation for AI consumption

AI-ready content that agents and search engines can read

Publish machine-readable outputs alongside your human portal so AI agents, answer engines, and LLM-based search keep citing your content accurately.

# llms.txt
Site: Acme Docs
Docs-Base: https://docs.acme.com
Allow: /guides/*, /api/*
Contact: docs@acme.com
# MCP server
endpoint: mcp://docs.acme.com/context
status: ● connected
  • llms.txt for answer-engine discovery
  • Markdown export and API access
  • MCP server for AI agent context
  • Structured topics that agents can cite
Proof & security

Built for authors. Secured for the enterprise.

"ClickHelp gave our two-writer team the control a full docs department usually has — single-sourcing, branded portals, reviewer workflows, and usage analytics. We ship faster and we can actually show what docs contribute."
SM
Senior Technical Writer
SaaS, 120 employees
100+countries using ClickHelp
15+ yrsbuilding tools for docs teams
99.9% uptime SLAEnterprise-grade stability & performance
SOC 2 Type IICertified secure
GDPR & CCPAData privacy compliant
Evaluating ClickHelp?

See ClickHelp on your documentation — in 30 minutes

Bring a Flare project, a Confluence space, or a folder of Word files. We'll show exactly how your content lands, what reuse looks like, and how fast you can publish a branded portal.

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In the demo, you'll see
  • Seamless import from Flare, Confluence, or Word
  • Single-sourcing and content reuse in action
  • One-click publishing to a branded portal
  • AI-assisted authoring and LLM-ready outputs
  • Built-in analytics to measure your content performance
For Support Teams
Deflect tickets with searchable, structured docs.
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For Product Teams
Keep release notes and product docs in sync with launches.
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