Author: ClickHelp Team

There are pivotal features in any organization that distinguish success from failure. These include efficiency, consistency, and quality. Be it a small or big business, a corporation, or any other form of organization, it is crucial to ensure that things are done in a uniform and proper way to provide desirable results. And here, Standard…

Source: LinkedIn. For 70 years, the Society for Technical Communication (STC) has been at the forefront of advancing the theory and practice of technical communication. In this article, we’ll take a closer look at the history and mission of the STC and explore how it has contributed to the success of its members and the…

In today’s digital age, product documentation has become an essential component of a successful business. However, it’s not just about having clear and concise documentation for your customers. It’s also about creating a seamless experience for them when accessing this information. That’s where branding comes into play. In this article, we will explore the importance…

‘Reading and comprehension skills’ is a term usually associated with schooling. We often hear these words pronounced by a school teacher and applied to students. We are used to thinking these skills are relevant only at the beginner stages of education. However, ‘reading and comprehension’ is a skill we use daily, actually, every time we…

The selling process is often regarded as art, as sales depend greatly on the talent some salespeople have (and some don’t). You may call it charisma, charm, magnetism, or personal attractiveness. Whatever it is, there is something irrational in the sales process that cannot be explained. This is partly because selling is primarily based on…

If you are an API technical writer, chances are you have heard of Swagger. In this blog, we will explain the main tools that Swagger offers, the advantages of this powerful platform, and ways to connect your API documentation created in Swagger with your user manuals. What Is Swagger? Swagger is a set of open-source…

Building software can be regarded as a cooperation process involving many stakeholders inside and outside the company. The cooperation can be either a success or failure depending on how people define and share the responsibilities. The old-fashioned way of work is when the team is split into two opposite ‘forces’, one issuing requirements and the…

Choosing a technical documentation tool is not an easy task. For instance, you should compare a lot of platforms and make a final decision. This blog will explain the difference between Confluence and ClickHelp so you can choose an appropriate tool for your needs. What Is Confluence? Confluence is a web-based collaboration and document management…

A commercial proposal is a document you need to start a relationship with a new client. It contains the most relevant information about your company and business, describes the advantages of cooperation you offer for the potential client, and says in what way you are different from your competitors. In your business practice, you will…

2022 is coming to an end, and you may start thinking about all the goals you intend to achieve in the new year ahead. If you’re a technical writer, your New Year’s resolutions perhaps include some things related to technical communication, education, and professional software. But sometimes, it’s hard to define your goals. So here…