Author: ClickHelp Team

Can you land a job in technical writing providing no writing samples at all? I believe so, yes. But this will likely be an entry-level role. Hiring you for something more serious, your potential employers would like to see some of your work. And, today, we are going to be talking about the best practices…

At first glance, this blog post is more fitted for people currently fulfilling the position of a manager in a documentation team. However, if you are a technical writer now, you might as well get a promotion one day to become a manager, so this material could be of interest to you, too. Or, this…

Technical writing is a complex process that requires proper orchestration. We can see how it is evolving with time, too. Technical writing is now more integrated into user experience than ever before. The thing about integration – you can’t do this on a micro level, you need the bigger picture. We mean, you could, but…

Would you like to start your own tech writing agency? This is a big decision and a lot of thinking needs to happen. Understandably, this is not a solution for everyone and this is completely fine. However, if you are entertaining the possibility, this post can be useful for you – we are going to…

We have awesome news! A new ClickHelp release is here! This blog post will take you on a journey to get to know ClickHelp Gecko better – I am sure you are going to love it. We know we are good at finding the right balance between implementing the features our clients would like to…

ClickHelp is a tool for technical writers that offers enormous possibilities. We would like for each user to be able to use our software to its full potential. To help with that, I’ve come up with a list of mistakes to avoid when using ClickHelp. This list is perfect for our new clients, but even…

Technical documentation is viewed as something handy and nobody would ever doubt that it is necessary to have one. On the other hand, technical writers are faced with the reality of people underestimating what they are doing. We’ve painted a dreadful picture of a post-apocalyptic world where tech writers don’t exist anymore. But, sometimes, it…

All technical writers are famous for being meticulous about grammar, style, and punctuation. Reviewers and editors are even more scrupulous. If we count the time wasted on checking grammar in user guides, it will probably drive us to the conclusion that this is one of the most important parts of the process. Wait, what?… Did…

Let’s talk about versioning user manuals today. This concept has far more use cases than one might think. We will name some of the most popular ones and talk about the means ClickHelp, a cloud solution for help writing, offers to solve this! ClickHelp is based around the idea of reusing content and creating multiple…

The Threat While the entire world is moving in the direction of secure Internet connections and using HTTPS for almost all web sites, people may become less cautious believing that they are secured. This introduces attackers with easier ways to steal private information or take over users’ machines control. Mixed content web sites are looking…