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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

Metrics in Technical Writing (Part 2)

Metrics in Technical Writing (Part 2)

Technical writing requires tools for measurement and analysis like any other work process. Although, it is quite difficult to decide what metrics to use considering specifics of this field. We began discussing this topic a while ago and figured out the main aims of using metrics – you can either measure a documentation team’s productivity…

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Posted in Education on 11/28/2018

What is UX Writing

What is UX Writing

The role of a UX writer emerged not so long ago on the job market, but it has been growing ever since. Major companies like Google are heavily focused on everything UX-related and UX writing as well. UX writing looks like some derivative from technical writing, however, it pursues a different goal. While an average…

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Posted in Documentation UX on 11/23/2018

Tech Comm Trends: Collaboration With Devs and UX Writing

Tech Comm Trends: Collaboration With Devs and UX Writing

Not long ago, we posted the article called Language vs Technical Skills in Technical Writing, there we tried to figure out areas of improvement for an average technical writer. And, we also mentioned a modern trend in tech writing – the importance of technical skills keeps increasing for tech comm specialists. And, this leads to…

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Posted in TechComm Career Path on 11/20/2018

AI, Chatbots, and Content in Technical Writing

AI, Chatbots, and Content in Technical Writing

How is emerging technology affecting technical writers, and should they be concerned at this point about their jobs? Let’s try to answer these questions in this blog post. Why Robots are Better Than People Now, we are experiencing a new wave of the opinion shift on AI, neural networks and how they fit into our…

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Posted in Technology on 11/16/2018

Using Quotation Marks in Technical Documentation

Using Quotation Marks in Technical Documentation

Punctuation in English is considered by many somewhat optional. But quotation marks are an exception here – you can’t skip them in such cases like a direct quote, for example. Quotation marks usage is often found confusing as British English and American English have different approaches towards this question. In this article, we will try…

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Posted in Education on 11/13/2018

Technical Documentation for Visually Impaired

Technical Documentation for Visually Impaired

In this post, we are going to talk about visually impaired people and technical documentation. Unfortunately, not many user manuals are adjusted for the visually impaired, so, we hope that our blog post can change the situation for the better. This is the continuation of our series of posts on inclusivity in help authoring. You…

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Posted in Technical Writing on 11/9/2018

The Future of Technical Writing

The Future of Technical Writing

Trying to predict what’s coming is only natural for humans. This can prove useful for planning, especially in business when you always have to be prepared for what the future holds. On the other hand, it is just fun to do so. Technical writing is integrated into many professional spheres, and it is being heavily…

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Posted in Technical Writing on 11/6/2018

Technical Documentation for Color Blind

Technical Documentation for Color Blind

We strongly believe that technical documentation should be available for everyone regardless of their health condition. That is why we have decided to create a series on technical documentation inclusivity. This article will explain the challenges colorblind people face when reading user manuals and ways to improve technical documentation to make it more accessible to…

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Posted in Technical Writing on 11/2/2018

How Halloween Can Improve Your Technical Writing

How Halloween Can Improve Your Technical Writing

Halloween is finally here. What do we love about this holiday? The smell of fallen leaves, pumpkin lattes, spooky decorations, and scary stories, of course. For all the years technical writing has been around, it has accumulated a lot of stories that are worth mentioning on Halloween. The things that scare the HATs out of…

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Posted in Technical Writing on 10/30/2018

ClickHelp Features – Search Inside Documentation

ClickHelp Features – Search Inside Documentation

There are many things that can improve your technical writing experience. One of them is navigation. Especially, when an online documentation portal is quite big, it is important to have a convenient tool to navigate through it. So, every help authoring tool is trying to provide a solution in this regard. Let’s see how the…

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Posted in ClickHelp Features on 10/26/2018