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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

Using Glossary in Tech Writing Team

Using Glossary in Tech Writing Team

Technical writing is a global notion. Technical documentation is written or localized all over the world in so many different spheres. Just imagine how many technical terms there are. Even if you have been a technical writer for a long time, working in one industry, it doesn’t mean that you know all the terminology of…

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Posted in Technical Writing on 10/3/2018

Best Practices for Technical Writers

Best Practices for Technical Writers

Creating user manuals is a difficult task on its own. Making them good is even more difficult. If while reading these first two sentences you thought to yourself, ‘Well, my technical documentation is quite good, actually’ – you might be missing an important point here: there is always room for improvement. Stagnation inevitably leads to…

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Posted in Education on 10/1/2018

Language vs Technical Skills in Technical Writing

Language vs Technical Skills in Technical Writing

What’s more important for a technical writer – language or technical skills? This question keeps coming up in techcomm discussions. It is partly rooted in the fact that technical writing as an industry is all over the place. There are user manuals on basically everything starting from kids’ toys and ending up with rocket science…

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Posted in Self-Development on 9/25/2018

Guest Post: From Translator to Technical Writer

Guest Post: From Translator to Technical Writer

Technical writing becomes more and more popular as technology develops fast. More people are getting interested in this sphere, and some of them want to retrain to get this job. However, people don’t know where to start and what skills they need. That’s why, we asked Kesi Parker to share her story. She had been…

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Posted in TechComm Career Path on 9/21/2018

ClickHelp – Single-Sourcing Techniques

ClickHelp – Single-Sourcing Techniques

Being able to single-source technical documentation is arguably the main perk of modern technical writing tools. ClickHelp is among those help authoring tools that offer their clients various ways to single-source content. Single sourcing means that the same documentation project can be used to create different outputs and versions. So, you won’t need to have,…

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Posted in ClickHelp Features on 9/19/2018

Research on Tech Writing to Win 2018 Ig Nobel Prize

Research on Tech Writing to Win 2018 Ig Nobel Prize

Do people read technical documentation? This question has always been kind of looming over technical writing. And, this year, it became known to a much larger audience. Last Thursday, on September 13, 2018, the annual Ig Nobel Prize ceremony took place in Harvard. And, not surprisingly (we will talk about why we believe it’s not…

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Posted in Technical Communication on 9/17/2018

How Technical Writers Influence Product Adoption

How Technical Writers Influence Product Adoption

Where do technical writers stand in terms of product adoption? Do they influence the end product in any way, or is describing product functionality their only task? To answer this quickly – documentation teams are equally important for product adoption and development as other teams. If contribution of technical writers is barely noticeable aside from…

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Posted in Technical Writing on 9/14/2018

Techcomm Controversy: Neologisms in Tech Writing

Techcomm Controversy: Neologisms in Tech Writing

What are neologisms, how to use them in technical writing, and why do they make some people angry? These are the questions we are going to answer in this blog post. What are Neologisms If we look through the corresponding Wikipedia article, we can find out that neologisms are, basically, words that have recently appeared…

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Posted in Technical Writing on 9/11/2018

Proofreading Tips for Technical Writers

Proofreading Tips for Technical Writers

User documentation is the face your company shows to the world. Having quality manuals is just as important as having a great support team. Remember, a lot of issues get deflected without actual involvement of support if documentation is okay. Plus, support teams work with users based on documentation for the most part anyway. It…

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Posted in Education on 9/7/2018

Why You Should Care About HTTPS

Why You Should Care About HTTPS

Some people have serious trust issues when it comes to storing data online. Especially, this is true for those who store documentation there. And, news about hackers stealing data appears quite often, sadly. Nobody wants their private data to leak. Even if the only harm this would bring is some mild embarrassment. But what if…

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Posted in Technology on 9/4/2018