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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

What is Technical Illustration?

What is Technical Illustration?

Technical communication is the means to convey information that helps people interact with technology and solve complex problems. Any communication is mostly associated with texts, but tables, charts, drawings, photographs and other graphics are as important as written text. It means that technical communication is provided in the form of technical writing and technical illustration….

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Posted in Technical Writing on 2/20/2018

ClickHelp January 2018 Overview

ClickHelp January 2018 Overview

We’ve found a great way to start 2018 – get even more great features in your ClickHelp portal! Meet the latest update of our documentation platform we recently released: Awesome Report Center with a lot of actionable statistics. More efficient and flexible topic review workflow. Simplified Dashboard for Reviewer users. Custom topic workflow with additional…

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Posted in ClickHelp News on 2/5/2018

What is Technical Writing?

What is Technical Writing?

Each of us makes many decisions that depend on technical information. Whether it’s about a new device, a software or some other piece of tech, or maybe a medical treatment – all these things are always accompanied by some sort of instruction. These instructions provide the end-users help on how to perform a particular task,…

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Posted in Technical Writing on 1/31/2018

Basics of Plain Language in Technical Documentation

Basics of Plain Language in Technical Documentation

Technical writing or technical communication is about delivery of technical information to the general audience. Using plain language in technical documentation allows to make the writing clear, concise and helpful to readers. Plain language writing helps the target audience easily perceive information, avoid misunderstandings and save time, because it gets the job done the first…

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Posted in Education on 1/25/2018

Writer’s Block: Tips for Technical Writers

Writer’s Block: Tips for Technical Writers

Tell us if the following sounds familiar. You have to create the knowledge base for a product. You read the instructions carefully, do your research, and clarify any knowledge gaps with the development team. But, when it’s time to sit down and write the content, crickets. You can’t type one single word. You have a…

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Posted in Self-Development on 1/19/2018

5 Ways to Stop Procrastinating

5 Ways to Stop Procrastinating

Is there something else you are supposed to be doing right now? Probably some paperwork or starting a new documentation project? But instead you are reading this article about procrastination. Ironic, isn’t it? So you call yourself a procrastinator. Don’t worry, you are not alone. If you are like me or anyone else on this…

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Posted in Self-Development on 1/4/2018

Team Orca Case Study – Using ClickHelp in a CI Environment

Team Orca Case Study – Using ClickHelp in a CI Environment

Team Orca uses a Continuous Integration environment to trigger builds and installer packaging automatically on a regular basis. ClickHelp allows the build scripts to quickly and effortlessly generate all of the different documentation combinations required for a full product build and release. Team Orca Trifectix, Inc. About Trifectix, Inc. Trifectix, Inc. is a software company…

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Posted in ClickHelp News on 12/26/2017

History of Technical Writing

History of Technical Writing

Technical writing has been around for a few centuries. It is a field that demands a specific set of skills for technical communicators to have. Throughout the centuries, technical writers served as mediators between people, who created technology and people who used technology. But where does technical writing come from? How old is it? Antiquity…

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Posted in Technical Writing on 12/19/2017

Best Team Building Activities for Techies

Best Team Building Activities for Techies

Your employees are one of your biggest assets – that’s a fact. Their ability to work together and communicate efficiently can help streamline your business and increase your bottom line. As such, team building can be an excellent way of bringing everyone together, solve conflicts, and improve the company’s internal synergy. Just consider for a…

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Posted in Technical Communication on 12/14/2017

5 Simple Steps to Build a Career in Technical Writing

5 Simple Steps to Build a Career in Technical Writing

So, you’re considering a career in technical writing. Maybe we’re a bit biased, but that’s an excellent choice. You’ll get to work closely with the products and services that may change people’s lives and prepare user documentation for manuals, articles, online help and other supporting documents. It’s a gratifying job, though not without challenges. Here…

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Posted in TechComm Career Path on 11/23/2017